Bangkok Bistro FW — Restaurant in Fort Wayne

If you are in the mood for consistent tasting, authentic Thai food, this is not it. We have been here a couple times and we always order Pad Thai. We brought my whole family in tonight for my daughter's birthday. The dishes were all brought out one by one, 5-10 min apart. We did not recieve our drinks until almost everyone had food. The last three dishes were brought to us 20 minutes after the first dish came out. We always get the pad thai. I've had pad thai from here multiple times and it is normally pretty good, not as good as Yummy Thai, but good. Tonight the pad thai was different. Awful in fact. The smell our food had was comparable to a dirty barn. Rancid smell. It tasted bland and like it had weird dirty water sauce on it. Not pad thai sauce. They took all three of our dishes back to the kitchen, not offering anything else or an even an apology. Our waiter came back and we ordered a soup and the spring rolls instead, that took another 20 minutes of us sitting around waiting. I asked the server lady or manager, (idk which) if she smelled it and thought it smelled bad, because I didn't want her to just tell the kitchen to make me the same thing again if the chef tonight is thinking that nasty unedible pad thai was good. She said she smelled it and it smells and looks the same and they didn't change anything. Anyways very disappointed, my daughter never got pad thai for her birthday, my mom got to eat a little but of soup after everyone else was done eating, and I didnt eat anything since my faith in the consistency of the authentic pad thai recipe that night was gone. Just going to keep going to Yummy Thai. Yummy Thai has perfect food, every single time but the trade up for the nicer atmosphere of Bangkok Bistro is not worth it. Also the automatically calculated 18% gratuity for tables of 5 and over is not right. We usually tip 20% anyway, but not sure if we would have done even 18% today due to everything, but that was decided for us anyway. Kind of strange, even if you wanted to tip more or leave a nice Christmas tip, your server just lucks out. Very...

The first time I went there wasn’t a pleasant experience, waited for almost an hour for our orders to arrive and there’s one particular server who is so unprofessional, rude and unkind. She has a short hair maybe just right on her cheek level; when we followed up on our order, she would reply “it’s not cook yet.” My friend and I said to ourselves that we wont be coming back no more but since I like their calamari, I gave them a second chance, we went again and the worse is yet to happen. The same server helped us out and for over than an hour, our food wasn’t served yet; we followed up with our orders and that same lady rudely replied, “your food will be here once it’s ready.” Her next excuse was the wifi messed up our orders and it didn’t go through the system. What a coincidence that out of all the tables during that time, the wifi decided not to work during the time we made our orders. She did not even apologize for letting us wait for over an hour and guess what, we were still eating but she handed our bills faster than the speed...

I ordered the chicken teriyaki stir fry with carrots and broccoli. When the dish arrived there were exactly 2 very thin slices of carrot and approximately 5 pieces of tiny broccoli florets and the rest chicken. The chicken was very good. I asked for more vegetables since there were hardly any in the dish and the menu had stated this was a stir fry with the vegetables listed. The ones I had to ask for had thicker slices of carrot and actual broccoli florets and looked like actual vegetables. However, the restaurant wanted to charge me for them. I told them that since there were barely any vegetables in the dish they served I should not have to pay extra for them. The person I spoke with asked if there were vegetables in the dish and I said yes, barely any to which he replied that's the way the dish is served. I replied that obviously I would not be ordering it again. The extra charge was then dropped. I was astounded at what I felt they were trying to get away with and will not be going back. I really wish I had...