I hadn’t visited Green Frog in years, so this was my first time experiencing its updated version. Starting with the positives, the food is solid for sports bar fare, and the atmosphere captures the lively, casual vibe you’d expect from a place like this.
However, the service experience, whew…that was rough.
It was a busy Saturday evening when we visited, and the treatment we received made it clear that unless you're a regular or personally acquainted with the owners, you might get overlooked.
When we came in we made eye contact with several staff members, including the owner, yet no one greeted or acknowledged us. We seated ourselves at an open table, but it quickly became apparent there was only one waitress on duty, and she was visibly overwhelmed. After about 20 minutes, the waitress rushed past us and casually asked, "You guys are good?" as she continued moving. We had to stop her to explain we hadn’t been helped yet. Mind you the entire time, the owner was seated to the table next to ours, engaged in conversation.
While the food and bar drinks arrived in timely manner, basic items like water and silverware we had requested never did. We managed, eating with our hands, and still tipped well out of appreciation for the waitress’s effort in a difficult situation.
Overall, an odd experience. Probs...
Read moreThis used to be a great place when the Henry’s owned the place. The new owner has basically ruined the coziest neighborhood bar in town. The food menu used to be great not it’s decreased great, got the double smash burger, pitifully small portions, I would’ve been better off grabbing a whopper before going. I have talked to numerous patrons who have said they miss the 40oz beers they sold when owned by the last owners. When I asked him if they could bring the 40s back because there’s a small group of people that do enjoy them, he essentially said it doesn’t make me as much money and regular beers. Sounds like he doesn’t care about the handful of people that enjoyed the novelty of a domestic 40oz. It’s not like 90% of the patrons are ordering them anyways so why wouldn’t he want to still carry what some people enjoyed even if it isn’t maxing his profits. Instead PIF our typical final stop my co-workers and I won’t be returning at all. If it ain’t...
Read moreThis used to be an awesome place to go! They got bought out and the new owners didn't even tell people they were closing down until shortly before. The bartender that was on duty the day before they closed down didn't know what she was gonna do for a living because the new owners wouldn't even tell her whether they were going to bring her back or even tell her how long they would be shut down. I would imagine the new owners don't care about the neighborhood but are focused only on making money. I mean I get you gotta make money but it shouldn't be the only thing you are after especially in this...
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