Number one I had to pull around the building. Just because I ordered 10-piece nuggets as I watched at least five cars get their food before I got mine. Once I received my meal, my large fries was only filled halfway. The lady was nice and got me a small fries once I made a complaint. I thought that was the end of my problems but then when I got home I found out they had put cheese when I specifically asked for no cheese and it was on the receipt. I have a dairy allergy... I really did not want to drive back up there when I was done working for the day and just settled in at home. How can I get a good atmosphere rating when there is no atmosphere? It is only drive-thru and mobile. Maybe that is the issue a disconnect from customers leads to low quality...
My recent visit was A good experience. My order was correct and service was fast. Hopefully they continue this trend!! Open late!!Google wouldn't let me make a...
Read moreWent to pick up a mobile order around 2:30am on 9/7. I am leaving this review based on the service I received. Read for further clarification:
Apparently their system wasn't working and they refused to let me pick up my order because they had nothing show up in their system. I showed them my order number and even showed them when I made the order and verified that I was at the correct location. I then asked if I would be able to get a refund since they refused to make my order, the manager told me that I had to go through the app. However, the app only tells you to contact the store. (Thanks to whatever issue they were having, I was able to cancel the order when it doesn't usually allow cancellations once you're within a certain range of the store, awaiting the refund currently)
I was trying to get food that I had already paid for, but was treated rudely over their...
Read moreIn the morning they worry about the time and they park every car the manager in the morning says if u don’t have it park it if the drink isn’t made park it and then she sends out the wrong order cuz she doesn’t explain were the order goes to she is one of the store manager’s favorites and the girl that does the drinks in the morning too the food sometimes is hot sometimes cold and late the drinker flat sometimes and the fries half way filled and the new people don’t know how to take the correct order this place need good workers not lazy people who just stand there on their phone...
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