Saltgrass Steak House

United States Texas Fort WorthSaltgrass Steak House

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Informal Texas-themed chain offers a meaty menu & full bar amid cattle kitsch decor.

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Informal Texas-themed chain offers a meaty menu & full bar amid cattle kitsch decor.

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Overview

Phone

(817) 306-7900

Call

Website

saltgrass.com

Visit

Deep Dive

A deep dive into Saltgrass Steak House

It all went down on a glorious Monday afternoon when I strutted into Saltgrass Steak House with the appetite of a lion ready to pounce. And let me tell ya, this place knows how to satisfy a carnivore's wildest dreams! I kicked things off with a bone-in ribeye that could bring tears of joy to a vegetarian's eyes. Paired it up with a Caesar salad and a side of sweet potato fries, 'cause I like to balance out my food groups, you know? That ribeye, oh boy, it was a work of art. It was so tender, it practically whispered sweet nothings in my ear. And those sweet potato fries, crispy on the outside, soft on the inside—just like my heart when I'm watching a dog adoption commercial. It was a match made in carnivorous heaven! But that's not where the party ended, my friends. I went full-on beast mode and ordered a brisket burger with a side of fries. It was like the Olympics of meat-eating, and I was going for the gold! That burger, it had more layers than an onion with a secret identity. Juicy brisket, tangy toppings, and a bun so fresh, it could've won a talent show. And those fries? They were the sidekicks that made this meaty superhero shine even brighter. It was a feast fit for a king, or in my case, a slightly overweight jester. And just when I thought my belly couldn't handle any more excitement, I threw caution to the wind and ordered another bone-in ribeye. This time, I went all out with a fully loaded baked potato and yet another Caesar salad. I must've been out of my mind, but you know what? No regrets, my friends. That ribeye was a glorious masterpiece, cooked to perfection and packed with flavor that could make a food critic weep. And that loaded baked potato? It was like a potato sent from the heavens, dressed up with all the works—cheese, bacon, sour cream—basically, a potato party in my mouth! I made sure to snap some drool-inducing photos of these meaty wonders for you to salivate over. Check 'em out, but be warned—they might cause spontaneous meat cravings and an urgent need for a napkin. Last but not least, let's give a shoutout to the waitress who braved my gluttonous appetite. She was a true champ, keeping up with my demands and serving it all up with a smile. I had to show my gratitude with a big ol' tip that could rival a jackpot at a cheap Vegas slot machine. She earned it!

Play NicePlay Nice

30

Edit: I’ve come to this location several times. We have always had exceptional service and great food. However, tonight was absolutely terrible! There was no wait and we sat at our table about 7:45pm. It’s Friday so it’s busy but not slammed. The waitress came by and took our drink order. I ordered an old fashioned and water. She came back with the waters and a loaf of bread. About 20 minutes later, I had to flag her down to ask about my old fashioned to which she replied “it’s almost ready”. Finally, a different server brought my drink. Unfortunately, it had sat at the bar so long the ice cube was completely gone (and they use the large spheres so that takes some time to melt). So the waitress finally comes back by so I ask for more butter for the bread and another ice cube. Well, she forgets those requests so my wife flags down the manager to get those two items for us. We finish the loaf of bread and our salads, now the wait is on. We wait, and we wait, and we wait, all while watching our waitress bring drinks to tables near us and not looking at us at all. She brings to go boxes, busses a table, still no acknowledgment. We finally flag down the waitress at the table next to ours and ask for the manager again. At this point, we have been seated and ordered our food over an hour ago! The manager, so busy, he goes to several other tables but does not come to ours. Finally our disappearing waitress shows back up. We ask her “where is our food?” “You have barely acknowledged us!” To my surprise, her response was “well I brought you your salads, right?”. I about lost it on her! I didn’t come to Saltgrass for a side salad, I came for a steak! So now we decided to go to this so busy manager that he couldn’t stop by our table. We tell him we have been there waiting on food over an hour, the waitress has not communicated or checked on us, and we requested him and he ignored us. His reply was “well I brought you butter and an ice cube earlier”. After this we just had to leave. What a waste of an hour and a half to not even get a meal. How disrespectful of a manager and waitress to act like we should be satisfied with a salad and some butter. I’m not one to give one star reviews unless they are deserving. After tonight’s service, this place has deserved the review and lost my business.

Jonathan PhillipsJonathan Phillips

70

Two bad experiences – “Fool me once, shame on you. Fool me twice, shame on me”. We will not be returning to this location. I had two bad experiences here this month (May 2017). The food is not consistent, hit or miss and the last two times were a MISS (Epic Fail)! The food is unsatisfactory and the service is poor! We sat at the bar on two different occasions this month. Bartender on first occasion was a female, never offered her name and obviously did not want to be there. We had dinner, the filet was ok; the spinach kale salad was not fresh, gross. My husband’s steak was awful; he had the porterhouse, tough and not seasoned. This location is so convenient to our home so we gave it one more try this Friday, May 12, arrived around 3:00pm; sat at the bar with my sister. The bartender was a male . . . he did not give his name. . . You know who you are . . . had a slow don’t care attitude. My husband joined us about 30 minutes later and it took over 30 minutes for them to bring out his order and needless to say it was not good, mediocre at best. My sister and I had the brussel sprouts, they were soggy, oily and overcooked. Her fish was over sauced and just not good. I asked for a medium filet, I got medium well. The server had the manager come take a look, he agreed it was medium well. The steak was returned and they brought another one out to me, this was undercooked . . . rare. The manager did not return to see if it was corrected. I ate as much as I could there and took the remainder home to cook to my liking. :( If you can’t get the steak right at a steak place, just close your doors. And if you don’t want to be a server, move on, do something else with your life or at least fake it for the customer’s sake. This was a waste of time, money and an unenjoyably experience. Next time, we will go to the Grapevine location, where the food is consistently good and the service is 10 times better. It’ll be worth the drive. - Update, (5/18) Thanks for responding. Yes I will fill out feedback form.

KenaKena

00

We visited Saltgrass Steak House for a family member's birthday, and as much as we enjoyed our experience here, there were some issues, in particular, the food. I ordered the New York Strip with Smoked Macaroni & Cheese. When you order a main entrée, you get the options to pick a side and a soup/salad. I opted for the soup. Though filled with flavor, the soup was a bit saltier than I'd like. It's just a preference, though. Moving on to the steak--I requested for medium-cooked, which I was told by the waitress that it would be pink throughout. That would have been perfect if it was the case. What I received was a fairly well-done, cooked through and through type of steak. Although it was a bit more dry than I would have liked it, the seasoning on the New York Strip tasted great. As for the Smoked Macaroni & Cheese, I can't say any good about it. I've been here before and thought that their Smoked Macaroni & Cheese was fairly bland. I thought it has been a while so surely it's better now, but it is not. It looks cheesy, but it tasted very, very watered down; it didn't taste cheesy at all. Altogether, if I were you, I'd stick with the New York Strip but drop the Smoked Macaroni & Cheese. As for Jordan, he ordered the Wagon Boss Center-Cut Top Sirloin with Brussel Sprouts. Though he ordered a rare, his steak came out to be more cooked than before--which seems more like a trend now. The Brussel Sprouts tasted amazing, but eating too much does make the experience a bit not-so-great because towards the bottom of the bowl, the Brussel Sprouts became increasingly sweet. Overall, I do find myself returning to Saltgrass Steak House for their delicious steaks. As for the sides, I wouldn't pick the Smoked Macaroni & Cheese or the Brussel Sprouts.

Cindy JordanCindy Jordan

10

On my birthday!! After chemo I needed meet to help build numbers, so I decided to try this place first time ever. I was told it was a 30 minute wait so i decided to wait at the bar. 20 minutes later still have not been asked for my drink order. Asked a couple of people how to get a drink order. They said you have to go to the waitress station. So I get up and go to waitress station to order a drink. I told the bar back, it is my birthday I want a frozen margarita. 5 minutes later she fixes a drink. I wait another 15 minutes for a table while observing 6 then 7 and then 5 tables open. I finally get seated back in a corner. Tell the waitress it is my birthday, they took my order. I really wanted a dessert after my meal, but was never offered the opportunity to order. Even though the last server was polite. My first time at Saltgrass was probably my last. Bar was not wiped down after previous customers. This time of covid. Cleanliness is always important

DiAnn TenorioDiAnn Tenorio

30

Be ready for a wait on weekends! Waited an hour and thirty five minutes. They do not take reservations over the phone. Worth the wait though. It's freezing cold in this place but when we asked for them to turn the temp up they did. Very loud restaurant and at times you will be competing with other tables to have a conversation at your table. The wait for the food was only 10-15 mins from ordering and it came out looking really good. We have many special dietary needs in our family and they accommodated us all. I ordered my steak medium and it came out a perfect medium rare as it should when cooking bone in. The garlic mashed potatoes could have used more garlic but they were good. The salad was very basic and I would recommend getting the Cesar salad in place of the garden. The server was very good and earned his tip by just being willing to help with all the requests on the food. We'll be back soon!

Troy SpTroy Sp

10