i live walking distance so unfortunately i've been here enough. pretty much only come here when i'm craving a pan pizza.
i order online and request it well done because if you don't, your pizza WILL be raw. the problem is they NEVER bake it well done. so i started calling after placing my order to ask if they could bake it well done, which they happily do.
the next problem, they stop answering their phone or put you on hold for 5+ minutes or just straight up hang up on you. mind you i NEVER order on the weekend, it's always an early afternoon week day. so now i place my order in the parking lot and go inside and ask for it to be baked well done. (even though i still add well done to the special instructions when i place my online order) i rather do all of that just to not deal with being put on hold for a million years or get hung up on.
another problem, THEY NEVER GIVE YOU THE EXTRA TOPPINGS YOU PAY FOR. so essentially, they're just STEALING from the customers. i get the exact same thing every time. a pan pizza with extra pepperoni baked well done. sometimes extra pepperoni and extra sausage. that's quite literally it. my pizza will have maybe 2 pieces of sausage per slice and 2 or 3 pepperonis. so now i've just stopped paying for extra toppings.
for a while, i would get home and the pizza would not be cut all the way, they must've recently gotten new pizza cutters because my last pizza was actually cut. (bravo 🙄)
the employees will completely ignore you when you walk in even though there's 5+ employees standing around chit chatting.
the delivery drivers will take up every parking spot and also park behind you to block you from getting out without a single care or urgency to move.
i can go on and on. if i had any other location closer, i would never come here again. YES, THIS WAS A RANT AND IT'S DESERVED. bless you if you made...
Read moreI ordered my “favorite order” with their automatic system , my pizza still came out wrong. I called to tell them and they said they need to confirm my pizza was wrong so I drive 15 minutes back and they say they can’t remake my whole order not just my pizza — keep in mind my cinnamon bread sticks and my lava cakes were at home getting cold and soggy and nasty or whatever. As I wait 20 minutes in the parking lot( I order ahead so I can get there in 15 and leave with my pizza right on time) a coworker comes and knocks on my window with some cinnamon bread twists and my pizza , no lava cakes …??? I go back inside after 10 minutes the manager finally faces me face to face like the final boss of a video game and he says he can’t remake my lava cakes. Why? Because they aren’t bad he says, but he made the cinnamon bread sticks? Odd. You don’t waste another man’s time, time is time, bro wasted my life. I can make the money back I spent on this crappy bum food and gas to get their and gas idling in their small crappy bum parking lot, which I will now be going to South borough from now on … bigger parking lot btw. I have to wake up at 6 am for work and just wanted some food before I lay to rest, now I lay angry, disappointed, hungry, unable to eat. Thank you dominoes, for...
Read moreFOOD: VERY DISUNFURTUNATE, I DIDN'T GET TO TASTE IT BECAUSE WE HAD TO CANCEL. WHY? BECAUSE, APPARENTLY, THEY DID NOT HAVE ANY PASTA AND MADE US WAIT 15 MINTUES. SHE COULD HAVE SAID SOMETHING. ISN'T THAT WHY THEY ARE SUPPOSE TO BE AWARE OF THE ORDERS? SERVICE: HORRIBLE. UNPROFESSIONAL. I AM NOT TRYING TO SOUND RUDE, BUT THEIR ENGLISH WAS NOT COMPREHENDABLE AT ALL. IN ORDER TO HAVE GOOD CUSTOMER SERVICE, YOU MUST HAVE GOOD COMMUNICATION. THERE WAS NONE. THE MOST UNPROFFESSIONAL PART WAS ONE WOMAN EATING WHILE COOKING, AND THE OTHER ONE TOUCHING HER HAIR, NOT WASHING HER HANDS, TOUCHING THE KEYBOARD, AND NOT SANITIZING HER HANDS TO TOUCH THE FOOD AND COOK. DISGUSTING. NOT TO EVEN WELCOME ANY CUSTOMERS WHILE THEY ARE TEXTING? TEXTING? IS THIS HONESTLY WHAT THEY GET PAID FOR? TEXTING AND NOT GOOD CUSTOMER SERVICE? UNBELIVEABLE. ATMOSPHERE: ANXIOUS. IF THEY CAN NOT HANDLE THE PRESSURE, THEN WHY ARE THEY WORKING THERE? UNBELIAVABLE. THIS WAS THE FIRST TIME TO EVER TASTE THIS PASTA, AND WOW... NOTHING. NOT EVEN SURE IF THERE WAS A MANAGER...
Read more