I placed two orders on DoorDash one with 10 wings the other order was the six wing two sides entrée. I asked for one side of mac & cheese, and the other side was the seafood rice they sent over plain yellow rice that was cold, also cold flavorless mac & cheese, and overcooked wings. When I called the place, I explained to them that I requested the seafood rice as one of my sides and they told me that DoorDash should not have advertised the seafood rice as one of the sides which I also told her that’s not my fault that’s what was advertised on DoorDash. I asked the woman on the phone if she can replace it and send me what I originally ordered and she says no because DoorDash should not have put the seafood rice as a side. I explained to her that’s not my issue and could she send me What I originally ordered. She refused to do anything to appease me as a customer got an attitude with me and hung up the phone on me. I do my best to support black owned businesses but once again, you deal with unprofessionalism, and extremely poor customer service. It’s not my fault that DoorDash advertised things wrong and I should have gotten the Entrée that I ordered. I would not recommend this place to anyone, and I don’t see it staying open for very long if this is how they operate. Very poor service, and low Quality food. I only gave it one star so that I can write the review. Please dont bother getting food here it is overly priced and really...
Read moreI stopped ordering from this place years ago because I wasn’t a fan of how the food tasted personally. I recently wanted some soul food and didn’t feel like cooking it myself or driving to Newark to get some, I figured I’d give this establishment another try. Since they’ve been open for a while maybe they changed recipes. I got the whiting and macaroni salad lunch combo. The first two times the food wasn’t great but it fulfilled my hunger. 6/10 rating and the food was under $12. The third time about two weeks ago, I tried to order lunch again. My family picked it up for me and the owner was present. The macaroni salad wasn’t refrigerated (I’m assuming based upon the temperature and taste), and it was very warm and unappetizing. Who serves warm macaroni salad to customers? I waited about a month to try to order from them again, and I should’ve just trusted my judgement a few years ago, or even just stopped after the last time. The macaroni salad tastes as if it was made with yogurt or something because it had such sour taste I had to throw it out. All in all, I love supporting Black Businesses but I’ll have to skip buying food from here, if not for personal reasons for food...
Read moreI visited this establishment Super Bowl Sunday, called my order in 6 fried wings no sauce, side dish of rasta pasta, when reviewing my receipt I asked if the price of a side of Rasta pasta is $13.00 as indicated on my receipt, was advised EU Caterer does not sell sides of Rasta Pasta, once arriving at my location, preparing to eat my meal open the chicken there was a powdered substance in a small plastic bag which had slightly opened onto my chicken. I called back to inquire of the powdered substance, was advised it was a dry rub “crack” I didn’t ask for that. Most importantly was not advised of no sides of Rasta pasta & plain wings come with a dry rub. I advised after reaching my destination the customer should be advised of your policies when the order is placed, while waiting the young lady was asked what was crack, she advised it was a dry rub, never advised it accompanied my wing order, only reason I didn’t dispute the charge, the Rasta pasta was tasty didn’t eat the broccoli that is mixed in,...
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