Wendy's — Restaurant in Franklin

7/31/23 update this place us still horrible. I can tell a gm had been in the last week or so because there foid was actually decent this means they can do there jobs right when made to. Unfortunately I can also tell there gm is not around any longer because everything went back to being as awful as it was before that fast probably should have just fired a few people dont waste your money here . This place has become horrible I work nearby and have be coming here for years so I tried to give them the benefit of the doubt. It's way over priced for bad service the drive threw can literally on accomplish 1 order at a time before taking another. Twice I have ordered bacanator burgers and barely hot a sprinkle of bits on it that would not have added up to a qt piece of bacon on a bacanator come on ot doesn't matter what size fry u get its a small fry in a different container I just ordered again fom there probably for the last time got the new chicken motz dry as he'll no sauce hardly at all again small fry in large box I also got a cheddar bacon potato only had a squirt of cheddar sauce no shredded cheese at all and I can literally count out the tiniest but of bits of bacon they kinda put on it I don't recommend wasting your money here You will nor get what you pay for I Gave this place another chance but went I side to examine my food before I left same order usually bacanator this is the only Wendy's I get this awful of service the gave me my food this time with 2peices od bacon broke in half to look like 4 when I returned it and asked how many was supposed to be there they said six that I didn't get not only did they just give me back 3 prices broke in half to look like six they also took back the sandwich they messed up that there not supposed to do health code and all broke one more peice in half a returned it to me I give up and won't be coming back here ever every other Wendy's I go to can get it right the first time they still can't even after it's returned I wish I could take back the one star I have them they don't even...

Pulled up to your Drive thru at 7 pm, 2 cars in front of me. After about 5 mins the first car pulled around, another 5 mins the 2nd car pulled around. 1 sat there for another 5 mins and no one ever said anything through the speaker. I pulled around and the person that was in front of me parked at the side of your building apparently going in. You had one person at the drive thru widnow who just ignored me. I honked my horn, they rudely told me I had to wait as she was in the middle of shift change. Seriously, I wait 15 mins for someone to get rude with me. With all of the small restaurants closing because business is bad, you would think that a smart business owner would want to know why. Well, this is why. I live in Franklin and will never frequent your place of business again. Just an FYI this happened on 1/2/25 so happy New Year. You all are starting...

I went threw the drive through and ordered a grill chicken combo on a regular bun with just mayo and lettuce. I get to the 1st windows and they verify my order. I pay $7.50 for it and get my meal and head back on the road to find I have a Jr Bacon Cheeseburger WITH tomato, a small french fry and a small drink. i can't eat the sandwich so $7.50 for a small fry and drink. I call and the manager says they know and to come back. Well, I can't and won't be near Franklin for who knows how long so sorry about my luck right? How about CHECKING the orders before you give them out? It's on the receipt, which I never got by the way either! How about getting my information when I called and mailing me a coupon or something for the meal I never got? I ended up having to stop by McDonalds and guess what? They got my...