I was really surprised and unsatisfied going there. I had two hotpots and ordered spring roll. The customer service wasn’t up to par. I was asked to order on the phone after I got the physical menu. The waiter couldn’t accommodate me since their water has lemon in lemon. I asked for no lemon water and they said it’s not possible. When the hot water pot arrived it wasn’t even hot it was cold, not even hot at all. Every time I raised my hand for questions about the menu I always got a different person coming to me. I would say food safety is a hazard, the restaurant has all the utensils including plates, forks, chopsticks, spoons and bowls on the table. Coming from a person who has experience in the food industry, it shouldn’t be on the table. The quality of the food wasn’t great either. The Fasion wok hot pot had overcooked pork and beef and had the kitchen to help me recook it. For whoever is reading this review, I wouldn’t recommend you to get any hotpots and get something that is stir fried which is their restaurant specialties. The passion of the restaurant chefs isn’t there. I can even taste the spring rolls that aren’t even homemade from the kitchen. I don’t think they are tasting their food when it comes out of the kitchen. The bill was abruptly given to me when I was still eating and given four pieces of orange. It feels really rushed to pay for the bill. The waiter always walks around with this POS terminal. I wouldn’t suggest this restaurant to you unless you want low quality customer service experience.