Spin A Yarn Steakhouse — Restaurant in Fremont

Life is short, so read this review and save some of yours.

My family and I went here for dinner, and it was a disastrous experience: the seafood was old, prime rib bland and overcooked, and then the owner came out and verbally berated and shouted at us for sending back a prime rib for being over-cooked.

The venue has multiple repeat health code violations. If you can go anywhere else for a meal, please do so. You'll be saving yourself money as well as grief.

We ordered rockefeller oysters and prime ribs (medium rare). The oysters were hit or miss, some were clearly old and had a foul smell. When we queried the server, they stated they were fresh. We explained that some of these are clearly expired, the response was a shrug and "they are fresh!".

When the prime rib was served, it was medium-well done, rubbery, bland, and lacking marbling. We flagged down our server and asked to send it back as it wasn't cooked to our requested doneness. They said it's medium-rare but they can take it back if we would like. They quickly brought out a new slice, but it was more of the same: medium-well done. We didn't feel like we were getting anywhere and stated we would just keep this slice and thanked the server. Only a few moments later did an individual come bursting out of the kitchen shouting and swearing at us. It turned out to be the owner.

We politely tried to explain that the slice was not cooked to our liking, but he immediately continued to escalate the situation stating that what we had was medium-rare, we were idiots, and we knew nothing about food. We told him we simply wanted to enjoy our meal, but he continued to yell at us and enter our personal space at the table. At one point he briefly left and then came back to yell at us and to pay our bill, leave, and to not return.

I can't imagine what would cause an owner to immediately verbally assault a customer for politely requesting their food be properly cooked, but it happened here. If this is how customers are treated, imagine how the staff are treated once the doors are closed.

I just wish I had watched Gordon Ramsey's Kitchen Nightmares (S4E13) which featured this restaurant, prior to deciding to eat here. In the show, the restaurant had expired oysters, moldy food and meat, and served cold and improperly cooked prime rib.

G.R. redid their logo and designed a new menu, but it is clear that after the show the changes to the quality did not remain. Case in point, just look at the continued multiple health code violations or repeat reviews on Yelp and elsewhere which notate the poor quality of the prime rib.

Ironically, in that G.R. KN episode some of the customers' prime rib came out under-cooked (e.g. ordered medium rare and it came out bloody rare), and even G.R. himself noted the seafood was old or canned and the beef was rubbery.

For $65 at House of Prime Rib (SF), you get a world class meal. For $55 here, you are verbally assaulted by the owner after being served expired oysters and ill-prepared prime rib.

Stay safe, life is too...

I came here for the first time for lunch. Was one of the first people in. And was excited to try out a local restaurant. I got the pasta carbonara which included either soup or salad. I had my soup. It was not as I would expect a corn chowder to taste but it was warm and because I was the first one they had not turned the heater on yet. So the restaurant was cold so the soup at least made it a bit better. The young lady who helped me was very attentive. She was very helpful. That's my service. Got five stars. My pasta came out and it had quite a lot of Alfredo sauce which I understand some people very much. Enjoy. The peas unfortunately seem to have been a bit overcooked and the pieces of bacon were not really. What I would think would come into a carbonara but I let it go. I ate a little bit of it and they didn't want it boxed up. I'd been asked a couple times if everything was okay and I said that was fine. Upon receiving my check and looked at it and there was an extra $2 charged for the soup. I looked on the menu online and they also had it stating that when you got the pasta you had a choice of soup or salad. I asked the server about it and she said she'd be back. I could hear her explaining it to another wait staff. They spoke for quite a while and then came back. I was told that it was a misprint and that it was charged and that it was all within. Each item was extra. I showed them on the original menu that it said it was included. I then was told again that it was going to be charged. The manager then let me know that nothing was for free anymore that salads were going up and that it was a misprint. I told her I understood that but when I had ordered I was not informed about that. Even though I had asked a lot about the salad in the soup to make a decision. There was no mention that it would also cost more or that there was a misprint on the website as well as on the menus. She kept saying it's just $2. Not understanding that it wasn't down to the amount that was at it to my bill but the fact that there was no apology to it. They were just so adamant that I should just accept it that I would be required to pay more for their mistake. They repeatedly it was a misprinted non-updated menu and the misrepresentation of what the menu clearly stated. The manager ended up taking $2.25 out of the cash register and the waitress brought it to me. No apologies. No kindness. Nothing. This disheartens me because I would have liked to have a local place to have some...

My party of 2 arrived there at about 8pm, knowing they are open until 11pm. The location was easy to find and parking was convenient.

We have been trying to go here since 2012, after it aired on "Kitchen Nightmare". It was my birthday so we finally had the time and occasion to go.

We entered and without a reservation, we were seated right of way.

The ambiance was nice. The lighting was subtle and there was music of the 70's playing softly in the background.

We both ordered the prime rib, medium well and expected it to be brought out to us by cart and served table side, but it was not. When our plates arrived, one was medium well and the other was well done. We alerted our waiter and he told me that I happened to be served the very last piece of prime rib, which explains why we were not served table side. He was kind enough to make me another plate and suggested the rib eye steak without the additional fees. He was both professional and apologetic for the error. He offered to bring me another salad, which by the way was very tasty. The citric vinaigrette was amazing! I declined and decided to just sit and wait the extra minutes until my meal arrived.

Once my second plate arrived it was perfectly cooked... medium well. Upon serving my plate of food the waiter apologized again and informed us that our choice of dessert would be on the house. The serving portion was huge so I actually wasn't able to complete the whole rib eye steak... but leaving enough room for dessert. We requested coconut cream pie for dessert and my slice was brought out with a candle in it, because we had mentioned earlier to our waiter that we came to celebrate my birthday.

I did not give a 5 star rating because my original order was not correct. I scored it a 4 star. I would go back again though and recommended others to try because the atmosphere and the service...