India’s Oven Tower District | Authentic Indian Restaurant in Fresno — Restaurant in Fresno

Went to India's Oven last night under a reservation for over 12 people. They knew we were coming, is my point. I cannot remember having such appalling service with an equally appalling attitude by the "server". In fact, I'm not sure the server ever received any training whatsoever. The server placed the plates in a stack at one end of table. Zero utensils or napkins. They brought out these cheap thin plastic party cups, stacked in middle of our reserved 12 top table, for water. Server took our orders, brought out the food slowly, one very, very small bowl at a time. No utensils still. For curries. I ordered samosas for appetizer. I got a large plate with two samosas on it. No chutney. I asked the server if chutney comes with it. She replied that it's coming. It took her 5 minutes to bring the chutney. She brought 2 sets of chutney for my samosas, but placed them well away from my samosas (at a 12 top). Then they brought out another dish of tikka chicken and it had a small pair of tongs. Still no silverware to eat the food anywhere at the table. We had already asked several times for silverware. So I got up and asked ti be handed some silverware to eat our now rapidly cooling food sitting on the table. The server was slowly, casually rolling silverware in napkins when i asked her for it. She snapped "that's what I'm doing!" She took another several minutes before coming in with the silverware, only to stand at one end of the long table handing one napkin rolled silverware at a time and having everyone pass it down the table. I was at the end, so by the time I got my silverware, it was passed through 8 different people's hands. When we got our butter chicken, and having waited for silverware and rice by the way, we started eating it. When halfway through, she brings a second bowl of butter chicken and plaves it in front of me. We asked why we were getting more butter chicken and she replied, oh, there were 2 orders of it, that first one was mild, this is the hot one. At the table! (A 12 top). Turns out, the 1st butter chicken we got was ordered mild by a person at the other end of the table. The server then snatched the half eaten bowl from us and just walked away with it. No apologies, no sense of customer service whatever. Another point, at no point during ordering the food did she ask us if we wanted rice with our curry. And because of that, we assumed ruce was a given since we were, um, at an Indian restaurant. We didn't know rice had to be ordered separately. It's fine that it's a la carte, but a server must let the customer know. Truly one of the most bizarre and unprofessional restaurant experiences I've ever had. I don't really ever leave bad reviews, but I leave this review in the spirit of supporting the Tower District. If a restaurant owner/manager is so absent or uncommitted to the expectations of customers during a routine dining experience for a group of 12 that made a reservation, then I will go to other Tower restaurants that do think that a customer's experience...

We finally got to try this neighborhood Indian restaurant last night. Like many other reviewers, we've really been looking forward to it opening, as we live in the area. Our experience was mixed.

It seemed like it took too long after we were seated to have someone come over and ask what we would like. It was about 845 on a Tuesday night... They didn't look super busy, but maybe they were a little short staffed. Esposa ordered an Indian Cosmo, and I had something called a cucumber Mast. Hers was pretty good, but mine didn't really taste anything like cucumber, nor was there any sense of there being vodka in it. I've only sent a drink back twice in my life, and last night was one of those times. I ended up going with a Taj Mahal beer... Can't go wrong there.

Appetizers were good. We had the chicken pakora and veggie Samosa. When the server brought them out, she left without giving us any plates, silverware, or napkins for the appetizers. Suggestion: those should probably come out once the apps are ordered.

The entrées were pretty good. We had the butter chicken, some eggplant, and tandoori lamb. Those came out first, and it took quite a while to get the rice and nan bread. That was too bad, as we like to have the rice soak up all those great sauces. I'm sure the rice was already made, so that seems like a problem that didn't need to happen.

My takeaway? The cocktails need some attention. There needs to be better coordination between waitstaff and kitchen. I felt like the tab was kind of high for the experience we had.I hope that the owners act on what the reviewer's here have noted. I really want for this place to do well! Will be back in a couple of weeks and give it...

The service was all over the place but the food is pretty good just becarful of the spice! Medium spicy was too much and we had to order some plain yogurt. The spice over powered the shrimp curry but the shrimp was cooked really well and they were huge with plenty in the curry. The lamb in the saag was tough which was disappointing but the flavour was really good.

The service - we were greeted by a really nice waitress and chatted a little, she left us to look over the menu. We made our order and the food arrived shortly after but then the staff sat at the back of the restaurant talking quite loudly. The place isn't very big and it was pretty empty while we were there. This is the point I needed yogurt so I got up to stand at the bar and a waitress noticed quickly and came over. Quarter way through eating we were asked if we were leaving room for pudding which was strange to me as we clearly hadn't eaten much of the food we had ordered. I thought perhaps because they were closing soon and wanted to get orders in but they still had around 2 hours before their Google closing time. Then shortly after this we were presented with the bill while we were still eating. We found it strange and rushed. I'd maybe stick with a takeaway as it seemed most people did as they had lots of people in and...