The new location on Herndon/Willow is awful. I watched my coworkers and other guests get their food for 20 mins while patiently waiting for mine. I eventually went to inquire about my tacos. Surprise surprise, they forgot my order and asked me to wait "3 mins" after I requested a refund. When confronted by the cashier for my order, the "cooks" gave me a look like it was my fault they screwed up. Mkay, if you say so, ladies. Seven mins later they asked me to wait again. I then requested a refund a 2nd time, explaining I had to return to work but instead of refunding my money, my order magically appeared!! AKA someone else's order was now behind schedule. No apology from staff, either. The food was not worth my wait. They slopped flavorless salsa all over the tacos...maybe to cover up the lack-luster flavor of the meat itself? I think so. I cannot give them the benefit of the doubt for being new. This is already an established business who should know better than to place amateurs in the kitchen of a new location. Plus, they were not that busy at the time we arrived. My coworkers were not impressed, either. Stick to Don Pepe's off Herndon, or Carrillo's and Karlita's in Clovis. Perhaps we Mexicans are snobs about what good tacos should be? Doubt it. Don't be duped. Plus, they are a bit pricey at this one....
Read moreSo for my first time eating here, I wanted to see what the hype was about. I was not impressed but have mixed feelings as you will find out.. First of all, they don't have prices on their menus. RED FLAG...🛑 No prices on anything. I went there assuming prices were reasonable but boy was I wrong! The price that really got me was the bottled cokes. Ridiculous price, like the fair price without the fair. 🤦🏻♀️ I did get my money back for those. 👍
So we went home to try the food. First off the Asada fries were sloppy ugly. I had them add beans and they did not care about presentation at all so they threw the dry looking beans on top. (I will say the beans were tasty tho) I just figured they would put the beans on the bottom. 🤔 Secondly, the pizza fries were ok, nothing to brag about and the flavor of the asada fries was plain without salsa (salsa was fire tho) 👍 On a better note, I did love their Tripas taco 🔥 and I love the fact that they give you a crispy bean tostada along with the taco. 😋 I would definitely go back for the Tripas.
Lastly my thoughts are their price for asada fries are ridiculously high for a non dining in establishment and I would never pay that amount plus tax for 2 bottled cokes I advise that you ask for prices...
Read moremy first and last time here if I could give them minus on the stars believe me I would give them a minus 10 stupid little Teenager. girl they had as a cashier rude as hell I placed my order I told her what I wanted so I get my order after a long wait and my order wasn't right I took my food back I told the same stupid Teenager that was cashier that my order wasn't right it had onions and she started to raise her voice at me she said I never told her that so I told her I had but I told her her music was to darn loud in there so that's why she wasn't able to take my order right so I told her if she could fixed my order and her unswer was well ugh and noted her and told me well I'm just gonna scrape the onions off and I told her no can you make them again because I'm allergic to onion and the flavor would still be on those tacos and she got mad so I told her you know what I just spend $45 just give me my money back and I'll give you your food and end of story and she said no I'll just remake the tacos but when we got home there was still onions on the tacos so I didn't eat them but pretty bad customer service and food such a...
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