Salute Italian Restaurant Frisco — Restaurant in Frisco

We have been looking for a new italian place for ages now in the Mckinney area and finally decided to branch out this weekend towards Frisco. We made a reservation online before-hand so I'm not sure about the wait for walk in, but there seemed to be hardly anyone standing at the front when we got there and while we ate, even though it was 6:30pm on a Saturday night.

First of all, let me say how INCREDIBLE our server was. Jazmein was not only kind and very personable, but very knowledgable about the menu and made sure to keep our drinks full! She made sure to bring out the birthday dessert for our friend and even offered to sing Happy Birthday. (Don't worry, we did not make her embarass herself XD) I have to say that she is probably one of the best servers I have EVER had, and I myself have over 15 years of restaurant experience. This ones a GEM, Salute, you better appreciate her as much as we did!

The food was out so fast that our 6 year old only had enough time to say "Mom I'm hungryyy" before it arrived. (So like maybe a few minutes, you know how kids are, always starving.) The breads were SO YUMMY. I could've just eaten that sundried tomato-basil bread for dinner. I ordered the Chicken Marsala, which was the best Marsala I've ever had. It's my go-to at any restaurant that has it, and it even beats my now-previous favorite, Maggianos. The mashed potatoes are out of this world good. Hubs ordered the Theresa and he LOVED it. Cleaned out the whole bowl. Our friend ordered the piccatta (sp?) and he also devoured it. He mentioned that the side vegetables were cooked perfectly and so delicious. My kiddo got the kids spaghetti & chicken tenders. Huge portion for the kid size and she ate almost all of it! The tiramisu was soooo good.

The chef came out to our table and spoke to us for a bit, he was funny and very nice. You could tell that it's a passion for him! Keep on keeping on, chef! You know what you are doing. WHERES THE MICHELIN?? THIS PLACE DESERVES IT!

The bathrooms were very clean and nicely decorated. There was no wait even though they are single bathrooms.

All in all, this is my new fav Italian place. There isn't a dress code in a place that 1000% deserves one. SO GOOD. 10/10 recommend.

Salute pls sponsor me so I can afford to eat here...

Our experience at this restaurant was disappointing, especially given that we spent over $350 on our meal. We dined as a family with small kids, which meant we ordered dishes to share, as the kids wouldn’t finish full entrées. Before placing our order, we asked the server if sharing was allowed, and she confirmed that it was fine.

However, when the bill arrived, we were surprised to see a “split charge” added for sharing our food. We were never informed about this fee when we asked, and only later did the manager point out a disclaimer buried at the bottom of the menu. Given that we were focused on caring for our kids, reading every detail on the menu wasn’t practical, especially when we had already confirmed with the server.

When we addressed this with the manager, he blamed us for not reading the fine print and didn’t seem to understand our situation. His response felt dismissive, and when I mentioned that I had lived in New York for 16 years without encountering such fees, he replied that “fine dining always has these split charges,” which made me feel as though I was mistaken for not knowing this. When I referenced the common saying “The customer is right,” he responded with “please don’t pull that card.” It was an uncomfortable and frustrating interaction.

While his tone wasn’t aggressive, the lack of understanding and willingness to address our concerns was disappointing. The whole interaction left us feeling unwelcome. At times, it even felt as though there may have been some bias involved, as we were treated differently than we’ve been at other establishments.

I’ve never written a review before, even after both great and not-so-great experiences, but this incident left such a sour taste that I felt compelled to speak up. Hidden fees, poor communication, and dismissive treatment can ruin the dining experience, no matter how good the food is. A restaurant should strive to be transparent and welcoming to all its customers. Sadly, this experience ensures we won’t...

If I could give this place a -10, I would—and I’d still feel I’m being too generous.

Let’s start with the food: every single item we ordered was swimming in grease. Not “rich and flavorful”—just straight-up nauseating. Think deep-fried disappointment, served with a side of regret.

Now let’s talk about the highlight of the evening: daylight robbery disguised as a check. We were a family of four (a couple with two kids), already reeling from the oily appetizers, so we decided to order just two entrees. When the waitress asked if we were splitting, I naively assumed she was being helpful—you know, maybe getting us extra plates. How sweet!

But lo and behold, when the check arrived, I see this mysterious line item: “2x split items – $16.” Curious, I ask what this is. Wait for it… apparently, this restaurant charges 30% EXTRA if you dare to share your food. Yes, you heard that right. A $25 entree magically becomes $33 just because I had the audacity to let my spouse taste it. Revolutionary, isn’t it?

When I pointed out that no one informed us about this absurd “policy,” the waitress shrugged and summoned a manager, who proceeded to explain—in the most bizarre logic I’ve heard since kindergarten—that the fee is because we “sat on the chair.” Yes, apparently sitting is a premium service here. I was stunned. Should I have squatted in the parking lot? Crawled under the table like a peasant?

I’ve eaten at 100s of restaurants all over the world—from bustling street vendors in Bangkok to mom-and-pop diners in Europe to the most expensive penthouse restaurant at the San Francisco Downtown Marriott—and not once have I been charged for the act of sharing food or occupying a chair.

At least beggars ask before they take. These folks? They siphon your money while smiling politely and hand you an invoice for the honor.

Absolutely revolting. Avoid like the plague. Or better yet, go in once if you’re into performance art—the kind where you pay $16 to learn what betrayal...