They say the third time I a charm, but now we have to add a fourth.I have tried giving the benefit of the doubt, but what has been demonstrated to me is, no matter how many times y repeat ur order and tell them everything u want, they still mess up or leave something out u requested. Having worked fastfood as a teen, burger King being one of my jobs, it was part of protocol and great customer service that u read a customers order back to them over the pa and again at the window.. well, they failed again. The first time they had egg in my breakfast sandwich that I specifically stated no egg. I also requested condiments that I didn't receive. I had to inconvenience myself by having to drive back through the drive thru. Another time I ordered 2 chicken sandwiches, add cheese. Well they forgot my cheese.this time the order was read back and I paid and checked before driving off, no cheese. Another inconvenience, last week, I ordered 2 chicken sandwiches again, same way, with onion rings, requested onion ring sauce and ketchup at the window, did not put them in the bag. Today I just ordered, the 2cheese burgers with fries the number 5 making it clear to that I wanted no pickles add onion, cc along with nuggets. Well, I see the bag wasn't checked after spending basically 12 bucks. My sandwiches had pickles on it, no onion,as requested, given ketchup and onion ring sauce, but no sauces for my nuggets. Well I must say, as much as I spend everytime I come, I won't be going to this location anymore. Long gone are the days of where customer service was very important and where orders were checked to make sure u head a CT returning customer. It's bad enough how, as one who is new to Cali, I find it difficult to find fast food establishments with fresh food and quality service ( Del Taco I have frequented, meet the customer service standard I'm accustomed to. All I will say is, I will find another BK that lives up to what they stand for. Until that happens I wish u all the best and I will relay the iss info to all of those I know. I work in govt, so my reach...
Read moreDo NOT eat at this location, they do not care about COVID protocol or protecting your health. I had an argument with the manager over getting ranch instead of marinara sauce. I simply wanted ranch instead because I dislike marinara sauce, when I gave it to him he took it and refused to give me a ranch. The female employee was nice and put a ranch in and the manager with his bare hand reached in my bag (most assuredly) to grab it back out. I then told him I never would never go to that location again. The location on Brookhurst near the 5/91 freeway junction is so much better with friendly and generous employees that would never do that. They always give a sufficient amount of dipping sauces and never argue or cause a fuss. The manager at this terrible location deserves to be fired for neglecting COVID guidelines over a sauce argument. I didn’t eat my food because he reached in with his bare hand and grabbed the sauce back that the nice employee put in. Which was deserved because I gave back the marinara sauce. His excuse was I ordered chicken fries separate and got barbecue and ranch with it so I already had a ranch. Anybody that has eaten both mozzarella and chicken require 3 sauces overall (2 ranch and 1 barbecue). But ya I’m trying to find a way to report him to a higher authority so he can be fired for potentially spreading COVID by a touching my food with his bare hands to take back something I was deserved. I don’t understand why I didn’t deserve anything in exchange of the marinara and just took it without any type of exchanged sauce. Thanks for letting me waste my money! Not only did I have terrible service but I had to throw my food away because he was so cheap about sauces and overrode his employee...then decided to take it back and touch my food in the process. Fire this manager and also visit the Brookhurst...
Read moreI recently tried the Impossible Whopper at Burger King and while I enjoyed the Impossible meat, I was disappointed by the soggy buns and the increase in price. Overall, I would give the Impossible Whopper a three-star rating.
The Impossible meat was a standout feature of the burger. The patty had a meaty texture and a great flavor, and I appreciated the fact that it was a vegetarian option. The toppings, including lettuce, tomato, pickles,Im were all fresh and added to the overall taste of the burger.
However, the buns were a letdown. They were soggy and did not hold up well, detracting from the overall quality of the burger.
In addition to the soggy buns, I was also disappointed by the price increase of the Impossible Whopper. The cost went up from $6.50 to $8.50, which I felt was a significant increase for a fast food burger. While I appreciate the use of premium ingredients, the price increase made it less accessible for those on a budget.
Despite the drawbacks, the Impossible Whopper is still a tasty option for vegetarians and those looking to reduce their meat consumption. The Impossible meat is a standout feature, and the toppings were fresh...
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