From years of experience as a customer here, I would say 99% of the students who eat here are not because they like Carl Jr., but because this place is the cheapest and fastest food you can get on campus, which suits perfectly for college students. Do not expect too much kindness from the cashiers because the working environment is very busy, under pressure and fast paced.
For example, the old lady (I'm guessing she is the manager), would yell at students for asking for water, ketchup, or simply just didn't hear "next guest in-line" in a noisy environment. I guess just try not to give her "extra work" or she will probably yell at you. BUT if she does yell at you for whatever reason, I kindly ask you please do not get upset or talk back to her, like I said maybe the working environment just gives the workers lots of pressure, who knows? Maybe she's a nice person outside of work (hopefully lol)
This is my very last semester at csuf and great odds that I am never coming back to this Carls Jr after graduating. I will miss this place, miss the busy hours and long lines, miss the funny moments of the old manager lady getting mad and educating the students who gave her extra work to do. They will become memories in my college years for sure.
TIPS: Don't forget to show them CSUF student ID for discount. Consider "number 18" meal for lots of food (for only 6 bucks) If you are in a rush to your next class, go ahead and tell them "I want a burger that is ready to go" and they will just tell you what's available. You will get your food...
Read moreThey don’t take cash, and they take your normal receipt away and give you the kitchen receipt when you get your order. Cant use the rewards part of the app when they do that, because rewards are based on your receipt number. Food was normal, but experience was a bit bad since my debit account is on 30 bucks until my paycheck. Food was ok, but its likely a pass if im not starving because of how the restaurant is being managed. Most of the indoor seating wasnt set up and the bathroom was closed very arbitrarily during the busiest time of the day. I know they get busy, but thats pretty lazy from a management point of view. Message to management, be better. Other employees are just doing what management tells them to, so i cant blame them for the receipt issue or any of my...
Read moreNormally the people and service here aren't bad, but I got hassled about my order when I went back to ask for something that I didn't recieve in my meal. I understand that the manager on duty wanted to check my receipt, but the employee took my original receipt, didn't give me a copy with my order, forgot to add an item, and then the manager took a confrontational tone with me when I asked for my item. They gave my missing item to me, but I had several issues with the customer service there. At least I know i'll always check for my receipt and items...
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