El Camino Real — Restaurant in Fullerton

My family and I have been coming here for years. Pre Pandemic the place was constantly busy. The food is delicious and the place is very clean. Pre Pandemic they had a lot more seating and a salsa bar. And I can understand why there is no longer a salsa bar and less seating, for the health and safety of the patrons. With that being said, let’s talk about service. When my wife and I arrived on Friday, there was approximately 3 people ahead of us waiting for their orders. When we placed our order, we were greeted by the lady behind the counter smacking her chewing gum and popping it in our faces with a look of being bothered by taking our order. My wife loves their food so little things like that don’t bother me. But what does bother me is how the cashier and her friend behind the counter acted so unprofessional and behaved with my wife and the other customers after us that I was observing. At the time when we placed our order there was only six people in the restaurant, so I really didn’t see the point of the cashier to yell at the top of her lungs the time go order numbers when the people were standing right in front of her. It was almost like she was playing a game of it because she and her friend behind the counter was laughing and carrying on after each time she would do it. When my wife and I had our order called, my wife walked up to the counter, asked for some salsa, and the lady smacked the plastic containers of salsa on my wife’s tray, but when she noticed that I saw her and was watching tentatively, her attitude somewhat changed and she smiled and thanked my wife. Maybe these lady’s were having a bad day. Or maybe it could explain why there was only 3 people eating at their restaurant on a Friday evening. Their food is still delicious, but something about eating there left a bad taste in my mouth. Next time, if there is a next time, we will get the food to go. But that’s a shame because my wife really enjoyed going there to eat out. The food is a “5-STARS”. The service attitude “ minus -4 STARS”. Hopefully service attitude...

I had a serious craving for nachos. Not just a simple nachos, but nachos with tons of goodies on it. A quick search online, I found El Camino Real in Fullerton. We called in to order for pickup. Our food was ready in 15 minutes.

Asada (Steak) Nachos (1/2 order) Serves with beans, meat, cilantro, onion, tomato, guacamole, cream, and jack & cheddar cheese

The Asada Nachos was exactly the kind of nachos I wanted. Tender steak, creamy guacamole, melted cheese all on top of crispy tortillas. This was so good.

Carnitas (Pork) Torta Served with beans, lettuce, jalapenos, jack and cheddar cheese, avocado, tomato, and onion

Since we were already there, might as well order a few more items. I got the Carnitas Torta. This was a great sandwich with lots of veggies in it. The pork was very tender, although a bit salty. Bread could be a little softer. Still enjoyed it.

Birria (Red Chili Stewed Beef) Plate Served with rice, beans, and corn or flour tortillas

Dr. P ordered Birria plate, and he loved it. The stewed beef was very tender. And he loved the red chili sauce.

Glad that we found this Mexican eatery. The food was good and the price is cheap. We definitely will...

This place has the worst customer service. The food is barely mediocre. Every time I have gone, the cashiers have attitude & are rude. I witnessed 2 cashiers being very rude & sarcastic to an elderly man. The man was very humble & just went in to buy some beans. They were so mean & disrespectful to him. It just made my blood boil. The last time I was there, I was charged for 2 large sides (rice & beans). When the food was given to me, I told the same cashier/employee who had charged me - that I paid for 2 large sides & showed her the receipt. No apology! She was irritated & seemed to be angry with me?!?! Instead of giving me the right size, she gave me the price difference (money back). I told her I wanted the larger size as I had ordered. But she ignored me and walked away. I walked over to where she was and let her know how rude she was being & that I would never be returning. I live right down the street & I will NEVER patronize them again! Also, they put up a sign saying (something to the effect of) sometimes they may not say "thank you," but they do appreciate your business. Obviously, they have an ongoing issue. So much so that it warrants a sign....