Kati Thai Cuisine — Restaurant in Gadsden

This was our first time ordering from Kati Tai. We heard it was the best place to eat in town so we ordered the Pineapple fried rice and an order of steamed vegetables. The steamed vegetables was about the size of an order you'd expect. We have a highly energetic 4 year old who eats like a bird and just that order wasn't enough for her but she loved it. We got 2 orders of the pineapple fried rice. Each order was a moderate size. It is very tasty! When I used GPS it took me right to the door, of a small restaurant, in the back end of a small shopping center. I was not shocked that this little place was closed for dining. Actually, it wasn't just closed for dining-in but it was also closed for entrance into the dining area. I walked into what looked like an entrance stall. It was entirely enclosed as if there were 3 false walls and a false ceiling. It was sealed off and contained a counter with menus and the card machine as well as a side window for pickup. You speak to someone through closed windows so you will have to speak up and listen carefully. Your order is brought to a side window over the counter where your food is dropped off, in bags, for a touch-free visit. I didn't have to touch the card reader, either. We called our order in and it was promised in 20 minutes. It was ready when I got there. I definitely suggest trying...

Kati Thai offers surprisingly good Thai cuisine for a restaurant in a town as small as Gadsden.

The restaurant is small and dimly lit, but has a warm and inviting atmosphere nonetheless. There was only one server while we ate, but he was on top of things, pleasant, and had a good humor.

Our food was obviously cooked fresh, but still arrived promptly.

The Thai iced tea was perhaps a little too sweet and had a slightly strange aftertaste, but it was still pretty good. We sampled the dumplings for an appetizer. They were steamed and served with a sort of citrusy sauce. Very fresh and flavorful, perhaps my favorite part of the meal!

Complimentary soup was served with our lunch special. Super hot!

Our friends had drunken noodles and Kapow chicken. They chicken was particularly well received, and our friend complimented their adherence to the three pepper spiciness level he asked for. Just enough to clear the sinuses and feel the burn!

I had pad see ew and my mom had cashew chicken with bell peppers and brown sauce. We liked the cashew chicken better; we thought the chicken was cooked perfectly and the sticky rice really soaked up the flavorful sauce. Pad see ew noodles were also good, not gummy or stuck together, but I do wish there had been more broccoli.

All in all, I definitely...

Our experience in ordering carry out from Kati Thai on Friday. I phoned ahead of time at 6 PM and was instructed the wait time for take out orders was 40 minutes. The lady taking my order seemed frustrated that I even wanted to place an order and was extremely rude on the phone. She reinforced a 40 minute wait at the end of my order. Upon arrival to the restaurant at 6:40, the process of cooking our food had not even begun. The hostess instructed my husband in simpler terms that he should be more patient, and maybe reconsider frequenting a busy restaurant on a Friday night for take out. Our food was prepared and handed over to us around 7PM (meanwhile a couple entering the dining room upon our arrival was served prior to our take out completion.) There was one apology from a staff member as my husband left the restaurant and a condescending have a good night from another. This isn't our first rude or unpleasant encounter with Kati Thai, but it definitely will be our last as there are many other establishments within the area that would actually like business on a Friday night (take out or otherwise). No amount of good food can replace adequate...