I went while traveling across country just because they advertised that Guy Fierri stopped there on triple D. I asked the waitress what Guy ate and she had no idea. She never offered to asked so I asked if she could. She told me the hamburger with chilli. I took one bite and it was horrible! First there was no hamburger patty, it was a meatball in the middle of the bun no more than 1 inch wide drowned in the most tasteless chili I have ever had at least if they had put a decent amount of onions and mustard it would have some flavor! I didn’t complain or ask for a replacement, when my husband was done I ordered a club to go(nobody could mess that up right). When I got to the car and opened the box it was a whole sandwich(not cut)with big chunks of things and a circle whole because bread could not hold the ingredients. I went back in and showed it to two other employees at the bar and they said to each other they couldn’t believe after 4 months she couldn’t make a club and had her watch. My waitress proceeded in the back and exclaimed loudly she didn’t like me. When she reappeared I told her next time it would be better to wait till the customer was gone because it was terrible customer service. If anyone should of been upset it should have been me just trying to get some editable...
Read moreTo eat a Tindall burger is traditionally a nice experience. The huge meatball in the midst of watered down chili, onions, and mustard has always been enjoyed by everyone I know quite literally. Tonight, tho... I had a sad awakening that will likely keep me from going back to Harold's anytime soon. My mom had me place an order for 20 of the burgers, (which are only chili burgers with a meatball, remember,) and a large order of fries. When I arrived to pay, I was met at the door by not only rude stares from two burnt-out looking patrons, but a rather large cockroach crawling by the register. Then the kicker... price for 20 of these chili-water-with-a-meatball burgers was over 60 dollars!! Trust me when I say there was nowhere near enough meat, bread, onion, mustard, or service involved in this order to equal even half that amount. To salt the wound, an additional 9 dollars was added because I was using a card instead of cash. I've never heard of a card fee in that amount, and never one from a restaurant at all. I was disillusioned by the ordeal. Guess I'll have to water down my own chili next time I crave the burgers I've been eating my whole life for less than a...
Read moreI’m from Gaffney, and use to love this place!
Even though I don’t live there anymore, I try to visit every time passing through. This place has gone down hill, service is horrible, and the food quality isn’t there any more. I stoped in to day to get some food, but was in a hurry and wanted to support this long standing bussiness . I called in my order so it would be ready. I get there and there is an older gentleman standing at waited for service and not a staff member to be found. I could see my order written on a note just sitting on the counter. I had to point it out to the staff member when she asked what I ordered. Oh did I mention the other guy in front of me left pissed off too!
Then I have to wait for my food to be made, and the lady’s working just chatting away instead of making the food. Once I got the food it was a mess (I know these sandwiches are messy), when you open up the sandwich are just all over the place and chilly everywhere.
Tony, I love your place, and I have loved it ever since I was a kid, but quality just isn’t there anymore. I hope the next time I come back...
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