Galena Pizzeria — Restaurant in Galena

Buffalo chicken pizza should be called hot sauce pizza because it was a bottle of hot sauce poured on dough with minimal chicken or cheese. Spent $25 for a large pie that 3 people barely ate 3 slices of. After seeing our dissatisfaction (and beet red faces) and telling her how incredibly spicy it was and not like ANY OTHER buffalo chicken pizza we've ever seen, she replied, "Oh, well at least it cleared out your nose." When paying, the chef rang us up and asked how it was, we explained the situation and he stated, "You have to tell us not to use that much," as he took our $25. At least a warning from the waitress could've been given and definitely sending it back and/or refunding our money should've been done. Seriously the worst customer service I have had to date and it really leads me to believe they could care less about customer satisfaction. It was immensely overpriced ($25 for a PIZZA?!) and you better believe we won't be returning. Went straight to the dumpster on the way out and threw the rest away. We knew even the animals wouldn't...

I called in an order for 2 large cheesesteaks, not knowing that the large is twenty inches long. The person who took my order didn't tell me how big their large is and that they cost over $20 each. I have ordered many cheesesteaks from multiple restaurants and only once before found a large of that size and that place warned me of the size of their large. Needless to say I was shocked when I went to pick it up and the cashier told me I owed $57 for 2 cheesesteaks and 2 orders of onion rings. I paid a very high price and I was not impressed with the quality. The roll was large, steak was skimpy, and the onion rings were soggy. I should have driven 10 miles further to a steak house where I could have gotten 2 nice grilled ribeye dinners with salad and vegetables and rolls and drinks for less money. I won't be going back to...

Stopped to get pizza & cream-o-crab soup. Pizza - good flavor, way undercooked. Doughy & soggy. Could barely finish 2 slices. Suggestion: increase oven temp, longer oven time.

Crab soup - like so many times you go in anticipating flavor & crab chunks. Reality..just a few slivers of crab & nothing more than a tasteless creamy bowl of flour & water. Took it home & doctored it up.

In the world of culinary delights sought after these day, given the higher costs, one hopes to be drawn back based on flavor, texture, service.

This is my 5th time eating food from here. This was a very disappointing visit other than the very friendly & jovial staff. Time to step up our...