Arby's — Restaurant in Gallipolis

I just posted a picture of the "loaded" Italian sandwich from Arby's. This is probably the saddest sandwich I've ever got, they do not take their time and build the sandwich correctly they did a crappy job. First off let me say the girl up front that took her order was super sweet very nice, did nothing wrong. I ordered the " loaded" Italian sandwich and it comes with ham and I don't like ham so I told them not to put any ham substituted for a different meat that goes on the sandwich. I opened up my sandwich and it had like three pieces of meat total on it. So I brought it back up there to the counter and said the sandwich has only a couple pieces of meat I thought it was supposed to be loaded. They called the manager lady come and talk to me and when I told her she said well you didn't want the ham and I said yeah so substituted with another meat that already goes on the sandwich, she says well what do you want on it and I said ma'am it doesn't matter, just a mixture of the other meats that goes on the sandwich to make it loaded. She said well we didn't know what to put on it. I said okay just put more of the other meat on top, she said it's just going to be one more piece of each meat. I said wow really so I just told her to give me a roast beef sandwich, so I paid for the loaded BLT sandwich and only wound up getting the roast beef sandwich because I don't want to deal with that manager's attitude anymore, I was just...

Stop by Arby's in Gallopolis often but yesterday's visit was not all good. Being a very senior citizen, I decided to pick up a couple sandwiches and take them home. The girl took my order (Rueben, half pound roast beef sandwich and 2 sliders). While waiting for my order the girl decided to have a sandwich also and her and the girl working the drive thru window were standing there looking at something on the floor. FINALLY, she got my order, or so I thought, and I left. Got home and the Reuben was delicious. My husband waited a bit before deciding to eat his half pounder. He opened the paper and it turned out to be a spicy chicken sandwich! I was upset because he cannot have spicy food, so I threw it away. If it wasn't for the distance back to Arby's, I would have drove back. Aside from the wrong order, it took forever. My husband was waiting in the car and started to come in and ask what was taking so long since they were not busy. Very disgusted with the...

The classic cheddar roast beef, twice in the last (2) months was added (saturated) like it was dip into the sauce.

My than 1/2 my work life, involved travel. I cover all lower 48 as well as order fast food in every state. I do recall being asked if I like sauce or not thru the drive through. I remember when you ordered in, just adding sauce or cheddar cheese from canisters.

Sauce is usually asked if you like some, not to automatically added sauce.

It would be less of a mess to eat, if they only applied 1/2 the amount or better yet ask, It's like having a French Aujus order and someone pre-dipping it.

If a mang would look on the monthly cost of sauce, and directed employees to ask regarding the sauce or cutting back to 1/2 being applied. They might see a significant amt of less sauce being used and save in the cost of...