I have enjoyed having a relative healthy meal up until today's experience. The employees have been courteous. Yesterday, I learned we cannot have 2 bowls, although we were sharing a meal. The manager put one in my bag anyway. (I appreciated it)
Today, went back again. Paid for the order and tipped. I was reminded about the bowl. When I asked for 2 scoops of broccoli, I was told, we are allowed, just one scoop. (I did not know that since that request was granted previously) Got to the end and asked for two forks. The young man said we cannot have 2 forks. At first, I thought he was joking, but it became very apparent, he was not.
By this time, I was done..I said if I can't have 2 forks, I would like my money back, because that is ridiculous!
I had ordered a salad and smoothie. I was given my money back. In the meantime, the manager gave my order to another couple who ordered after me- complimentary. Wow, and I could not have 2 forks.
They wished me a...
Read moreI ignored the previous reviews, my mind set that this Bun-D would be similar to the one in Germany. To save you the trip, they don't sell 40% of their menu (smoothies and juices) during peak hours of lunch because they are short staffed (even though they consistently have the shortest line in the food court). In addition, their bowls are 80% rice, they don't give full serving sizes of meat, and barely any vegetables can fit after filling the bowl with rice. 3 out of 5 of my bites were tasteless rice with no veggies, meat, or sauce. They have a long way to go. It's embarrassing that your excuse of not selling 2 out of 5 menu items is that 2 of the workers are frustrated. Go to Qdoba, you'll get better service,...
Read moreThis is one place I can only think of whenever I think of total package. Healthiest food, clean food, most friendly staff that care about their customers. Their manager is amazing. She pays attention to customer’s needs. She makes sure every customer comes back because of her great customer care. As long as this store keeps operating at this place, I will stay the...
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