Called on a Saturday evening to place a take out order an hour before it was needed (knowing it was a busy time). After calling several times and reaching a weird recording about the mailbox not being available, I called the Roswell location to ensure the phone number was correct. They assured me things were just busy there and to keep calling.
After several more calls someone finally answered. I was told a take out order couldn't be placed for another 15 minutes... What? I was told to call back then and place it... I asked how she knew I would be next in line to place an order, and what would happen if someone else called just before me- would I need to wait 15 more minutes to place my order? She seemed confused by my questions. I let it go and agreed to call back.
So, I called back, 18 times as a matter of fact, over the course of an hour or so. No one ever answered the phone. We have never eaten here, have a newborn and are therefore limited on dining out for a bit, and to say we were disappointed is a huge understatement.
I understand being busy and not being able to answer every single call that comes in, but for the number of times we called and the time span of all of those calls I can only assume the ringing phone was completely ignored by the employees....
Read moreWonderful, wonderful, wonderfully done. Were do I even start? The staff were friendly, the food was impossibly good (hint, hint, wink, wink), the atmosphere was impressive, the restrooms were clean, the restaurant itself was clean, and the overall experience was impeccable.
The service: Right when I walked in, I was greeted with a smile. When I had said I’d never been, the staff never made me feel like I didn’t belong. The guy who was taking my order (James or Joe, I can’t really remember) simply said, “There’s a first time for everything and walked me through. He then proceeded to tell me about the Impossible Burger. I had heard about this before, but I couldn’t find anywhere near me that served them. I’d finally found it. So, needless to say, I ordered it. Which brings us to...
The food: Mmm, mmm, mmm, soooo delicious! My Impossible Burger was even better than any other beef burger I had ever tasted. Too bad it’s so expensive, otherwise, I’d eat it everyday! Also you have to buy sides separately (another annoying tid-bit). I ordered fried pickles and I swear, they were gone before the server even let his hand off my plate. They were the best fried pickles I’ve had in years. I highly recommend! 👍
Overall, I give this burger...
Read moreMoxie has great food, a very friendly staff, a great draft beer list, and an awesome covered patio (pet friendly). We love this place - it's a wonderful addition to the area.
I just have one minor complaint and a suggestion. First, it closes too early at 9PM. I think that 9:30 on weeknights would be better and 10:30 or even 11PM on Friday and Saturday nights would be great, at least in the non-winter months when the days are longer. Our family is very active and we are lucky to be able to sit down to eat by 9PM on some nights. A few weeks ago we were there on a Friday night and couldn't get seated until almost 9 (it was pretty busy so we had to wait a bit) and it felt weird eating while the place was shutting down.
And secondly, as good as the food is, I would eat there more often if there were more healthy options on the menu, particularly in the "snacks" section.
As for menu suggestions, the Cadillac (lamb) is very good. And one of my favorites is the Heater with chicken - you might ask for the sauce on the side if you're trying to mind your calories. For a regular beef burger, you can't go wrong with the Moxie. And the kids always love the "King of...
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