I placed an order 5 minutes before I arrived at Kroger. I went in, filled a prescription and walked towards the Starbucks counter. No drink, no employees behind the counter. A young guy with glasses sitting at the table eating tostino chips and wearing a plain black t-shirt said nothing to me and got up to make my drink. Said nothing to me while he made it and handed it to me silently. I get that you want to take a break or rest for a minute, but at least acknowledge me. It felt rude and the employee acted as if I interrupted his break time. My girlfriend, when I told her, said she has had issues with the same employee. Just say "hey drink will be ready in a minute, I'm making it fresh for you". I would have tipped him like I always tip the barista. First time I haven't...
Read moreWhen my boyfriend and i first got there there were two people infront of us that were waiting for over 30 minutes and they still did not get their coffee. One lady asked for her money back and one of the workers had a little attitude about it. The other waited another 10 minutes before she got her coffee. The time we were there the workers were talking and goofing off and not doing their job. We waited there for 20 minutes and he finally tells us that the chocolate was out, we asked for our money back. I was going to wait for my coffee so we waited another 5 minutes and he tells us the coffee was out, this is very unprofessional and i will not be...
Read moreTotally inconsistent results. No foam no whip gets you 3/4 cup of coffee..totally irritating. I want it to be a full cup of coffee at the prices that are charged. Many times it tastes like cold or hot milk...no coffee. I've seen many people ask to get their drinks to be remade only to get the same thing again and leave in frustration. Often times there is only one poor person working at the busiest time of...
Read more