Subway — Restaurant in Georgia

During my recent visit to Subway, I had the pleasure of encountering a true gem of an employee named Gibby. His outstanding customer service transformed what would have been a routine lunch into an exceptional dining experience that deserves nothing less than a glowing 5-star review.

From the moment I entered the establishment, Gibby's warm and friendly demeanor set the tone for the entire visit. He greeted me with a genuine smile, making me feel not just like a customer but a valued guest. It was evident that Gibby took pride in his role and genuinely cared about providing top-notch service.

As I perused the menu, Gibby's product knowledge shone through. He patiently answered my questions, offered insightful recommendations, and even shared a few personal favorites. His enthusiasm for the menu items was contagious, and it made the decision-making process all the more enjoyable.

When it came time to craft my sandwich, Gibby demonstrated an impressive attention to detail. His precision in assembling the ingredients showcased a commitment to quality that I truly appreciated. It was evident that he took pride in ensuring each sandwich was not only delicious but also aesthetically pleasing.

What stood out most, however, was Gibby's unwavering dedication to customer satisfaction. He checked in periodically to ensure everything met my expectations and took prompt action to address any minor adjustments I requested. This level of attentiveness truly elevated the overall dining experience.

In addition to his exemplary customer service skills, Gibby managed to create a positive and welcoming atmosphere within the Subway location. His interactions with other patrons mirrored the same level of friendliness and professionalism that I experienced. It's clear that Gibby goes above and beyond to contribute to a positive dining environment.

In conclusion, my encounter with Gibby at Subway was nothing short of exceptional. His exceptional customer service, product knowledge, attention to detail, and commitment to satisfaction deserve high praise. I wholeheartedly recommend this Subway location to anyone seeking not just a meal but a memorable and enjoyable dining experience. Gibby's outstanding service has undoubtedly earned this establishment a well-deserved 5-star...

I apologize to Subway (the chain) for this review, because this is one of my favorite places to eat! This particular store, however, was enough of a disappointment for me to get my next sub all the way down at Hickory Flat because the service here was so dismal. The bad attitude was almost palpable just walking in the door. Usually, the staff at Subway is friendly and will greet you with "Hi, welcome to Subway!" Here, I felt like a ghost. There was one customer in the store getting a sandwich made when I came in. I waited quietly for the woman making the bread to acknowledge my presence. When she did, I ordered and she very curtly asked each question about the sandwich. Then, the person behind me was looking over the menu and she snapped "Next Sandwich...HELLO??" I was thankful it wasn't just me, and that I wasn't slow in placing my order! Finally, I needed some change for a $20 (the Subway app was already set up to use my card). The lady ringing up the order could not open the register with her code. The rude woman refused ("You can see I'm busy!"). I asked the folks in line if anyone was paying in cash, and one was. I waited beside the pickup area until he paid, and then she snapped "We don't give change!" Worst. Subway. Experience. EVER!

*UPDATE: I wanted to add an update to my review and elevate my rating. I received a call from the GM, and we went over my previous experience. I went in today to give this location another chance. There was only one person working, but still I was greeted immediately. The young lady was cheerful and handled multitasking well (baking bread and making multiple sandwiches). She was even able to show me how to pay in cash with the app and still get the rewards points. The sandwich was made to my specifications and everything was good to go! Thank you for your rapid response in fixing an issue. It is good to see management that cares...

⭐⭐⭐⭐⭐

I recently had the pleasure of visiting Subway, and I must say that Noah's outstanding service elevated my dining experience to a whole new level. From the moment I walked in, Noah greeted me with a warm and friendly smile, creating a welcoming atmosphere.

What stood out the most was Noah's attention to detail when crafting my sandwich. He listened carefully to my preferences and skillfully assembled each ingredient, ensuring that every bite was a perfect blend of flavors. Noah's dedication to getting it just right truly impressed me.

Beyond his sandwich-making expertise, Noah's customer service was exceptional. He engaged in pleasant conversation, making me feel like a valued customer. His professionalism and positive attitude made the entire visit enjoyable.

Noah's commitment to customer satisfaction is evident, and it's the kind of service that keeps patrons coming back. I highly commend Noah for his excellent...