Subway — Restaurant in Gering

Horrible customer service!! I made the mistake of spending my money at the Gering subway today. Ordered my sandwiches and was asked if there was anything else I would like. I said yes can I get a box of cookies please. The lady almost rolled her eyes straight out of her head and bit my head off. I got my food and sat down. 3 minors came in and this lady yelled at them. No outside food or drinks. They were good kids and threw out their drinks. They sat down and the little one who was probably 6 years old went up to the counter. The lady but her head off told her "get off my counter" she ran back to her sisters. I went over and gave the 3 girls my box of cookies cause wow!! And this lady had the audacity to yell at them AGAIN. She said "where did you get those cookies cause I already told you no outside food" my bf spoke up and said they were from us. Please someone tell this woman that kindness and customer service go hand in hand. Yelling at a little 6 year old and then all 3 kids when all they were doing was waiting for there order...

Food was good, customer service by Trinity not so much. Not sure if she was having a bad day, but she definitely seemed Irritated that she had to stop what she was doing to help the guy that ended up cashing me out. I'm a Restaurant manager and been in the food Service for 24yrs, at the same place. I get it! it can be Stressful, but i didn't need to be treated like i was a nuisance. After, when i asked the guy that cashed me out what her name was and he told me , her attitude changed real quick (The guy cashier was very pleasant). I just moved to Gering. The first time I wanted to go to this Subway, They closed an hour early codidn't even try the food. The second time these two lovely young ladies very happy and i joked around with them made the experience pleasant. That's why I'm giving this restaurant 4 stars instead of a five star because of the1 bad experience I had because of one person. Food is great vegetables are fresh except the lettuce was browning....

Every single time we've gone to Gering Subway and this older woman named Trinity is working the service sucks. Not just a little but A LOT. Today was no exception, she totally outdid herself today. She is so obnoxiously rude for no reason everytime we've gone. Today we didnt even get all our order with our kids meal cause she was too busy running her mouth and my husband was trying to get me out of there before I retuned the favor. Anyone else has ever have the same experience with her?Maybe she doesn't like us, maybe she hates her job, maybe whatever Trinity's problem is she should seek some help. The other gal working is always so nice, making sure your order is right. Hire more of her and...