Subway — Restaurant in Gillette

At approximately 1:50 my order was dropped off by Tonja with DoorDash. My order was missing items I ordered. I called 3 times to tell her she did not deliver my full order. She would not answer. A voice answered but unable to speak to her. It went to voice mail. The voice was just a recording. I left my phone number but of course nocall back! Called Subway at 2809 4-J Rd and all I got there was for orders go to the online site. Terrible service both by Subway and DoorDash! The bread was very dry. It was requested for double contents. If that was double I hate to think what the sandwich would be originally. There was not much sauce on meatball sub and I had requested and paid for extra. Lousy place to order from. I don’t recommend this...

We walked in and went to order. The girl working didn't look at us, greet us, tell us it was going to be a while, she just kept working on the enormous call-in order. I finally asked her if it was going to be a while and all she did was hold up the enormous receipt of the call-in order. She absolutely wasn't going to take our order, the ones that made the effort to walk in. Her "helper" continued slicing meats. Terrible terrible customer service. If you can't address the customer and explain what is going on, or better yet HELP THEM, you don't belong in customer service. We didn't have time to wait, so we left. Subway needs a better policy for call-in orders. For crying out loud, help the customer in front...

Do not order through the online app. Or on a day children are working. The two teens were so lost and confused. They lacked problem solving skill and laughed the whole time. Online said my order would be ready by 1350. They didn't even start making my order until 1415. I would have walked out but already paid online. Also they were out of EVERYTHING. Ham, turkey, meatballs.

I will avoid ordering or coming to this subway...