went here as a surprise for my children on grandparents day at school. got 3 sandwiches and one was rock hard we had to trash it. the lady putting the sauces on the subs was putting way too much and also squirting access into the trash what a waste. as a former manager at subway the customer service and speed of service were atrocious!!! they had to of known how hard the bread was when they made my subscription because they can feel it. I know how it works again I was a general manager at subway for YEARS the way they ran the subway today was horrible. if I need to apply and run this subway myself I will do so because these ladies weren't trained correctly. I'm very displeased with this location and may not return period. I called the store and once I said the word complaint they instantly offered just a free sub. didn't want to hear what I was complaining about PLUS there wasn't a manager on the shift. ISN'T THERE SUPPOSED TO BE AT LEAST 1 MANAGER ON EVERY SHIFT again I am...
Read moreWorst place in all of Godley. Rude and incompetent staff. I’ve eaten here for almost a year without issue. The last two weeks I’ve had 2 wrong orders. Today was the icing on the cake. I did a mobile order and when the subs where opened the were completely wrong. One sandwich had 6 issues with it. I called in and told the woman the problem - she passed it to an assistant manager who told me I was wrong because she made the sandwiches, proceeded to say your order has been voided. I asked about bringing the sandwiches back and she told me no because I’d just go ahead and alter them. Avoid this place at all costs. This owner should be ashamed of who they’re putting...
Read moreIt's ok. I mean I've never experienced anything wrong with the food. It just seems every time I go there, they are out of something. Last time it was apples. Time before that they didn't have many chips to choose from. And instead of comping something in the kids meals because they didn't have what my children wanted, they still wanted to charge for it. I asked if we could get a cookie instead of an apple and they made it seem like it would take too much button punching on the register and would still have to pay extra for it. Give the kids a dang cookie,...
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