Jimmy John's — Restaurant in Grand Forks

Apparently ‘freaky fast’ means placing an order on the app then waiting 45 minutes to pick up your order. They don’t have enough employees for a lunch rush, so plan to spend your whole lunch break waiting if you go here. Even if you submit an order early through the app, they don’t actually update when your order is finished so you can know when to pick up your order. So, you’re forced to guess when it’s done. Inevitably, you’ll be sitting there waiting to get your order. As a treat, you can expect snarky comments from the people who do work there. They don’t say thank you or anything more than your name when they hand you your order, then yell stuff at you when you just take your order and rush to get back to work. That kind of childish behavior would make sense if a customer was being a jerk or making a scene while waiting, but I said nothing to these people the whole time I was waiting. I just stood there while this woman checked on orders of everyone standing around me, but never even acknowledged I was standing there. Then she screamed at me as I walked out the door? That’s unhinged. I’ll spend my...

This is quite possibly the worst place I had ever went to for a sandwich, I only wanted 1 sandwich, and there was nobody in there but me, it took them 30 minutes to make my sandwich, and I could even hear someone yelling at someone in the back, and when I saw who was yelling, I saw it was the General Manager, who was yelling at an employee for messing up my order, and she was being absolutely horrid to them, I swear to God I could see them crying, even hearing the GM go "suck it up" which I found very very appalling, and when I called them to file a complaint, and to ask for the regional manager, I got nothing, that was 5 days ago, and i haven't heard anything since, the management is emotionally abusive, and it's effecting the work flow, the other associates were great, and were very apologetic for their mistake, the workers here are some of the friendliest I've ever seen, but that GM lady is absolutely horrid, and I will never eat here again as long as she is GM there, for her to be emotionally abusive to her own colleagues like that,...

The manager is terrible and unprofessional. I ordered online and started walking in when I first noticed the manager smoking outside. She then came in and immediately began making the sandwich. She wasn’t wearing gloves, and I didn’t see her go to the back to wash her hands. I was waiting for her to place my meal on the stand for takeout orders, and within five seconds of putting that sandwich down, she started yelling at us, telling us we needed to check in with her for our meal. As a result, we didn’t get our drinks or our chips. We were fed up with that terrible service, so we didn’t bring it up and just left. The worst thing to ever happen to that place is her. (Also, immediately after she yelled at us, she went in for another...