Last Chance Tavern & Grill — Restaurant in Grand Rapids

we love the chance. have been going for years regularly. however, the last several times we've been there kristina or kristy? has been our bartender and each time we've had her there, there's been an issue. one time with our bill, another time not getting to us for 10 min even though there were maybe 4 people in the building and just little things here and there. i've worked in the industry so i get how it can be but she is extremely crude to customers and it's very uncomfortable to witness and be on the receiving end of as well, she yells across the bar instead of walking to a table, she yells at her coworkers, she ignores customers and honestly, she's just not pleasant to have as a server. she's actually the reason we stopped going so frequently and don't go unless someone else is working! you can tell customers don't like her either bc as soon as she shows up , the entire bar will clear out. love the food, love the other bartenders and it's a great time but she is bringing...

While the food and service is generally pretty good, just be careful. Several people including myself have noticed our tabs being ran for extra money. You might have a $50 tab after the tip is added and it will show up on your bank statement 2 days later for $60. It’s because the bartender added another $10 to your tip. I did get my $10 back but it killed any confidence I had in the establishment. Cant go back. Id be fixated on the idea they would do it again. The excuse I was given for the mixup was “they couldn’t read the ticket”. Im sorry but no one accidentally doubles or triples the tip when they cant read it. If the food and drinks add up to $50 and the total at the bottom says $60, they probably didnt leave a $20 tip and no way a 1 and a 2 could be confused. Take pictures of your tabs and check your bank statement or better yet just pay cash if...

Only my third time here in the last four years. Not sure what was happening last Friday but it was still fairly early (630pm) and the service was absolutely terrible. It was not busy. We sat at the bar and one of us waited to be asked for a drink order for a good 30 minutes. Being asked for the food order was another 30 minutes.

The servers weren’t rude at all but also seemed like they were willfully ignoring us.

The draft beer (pbr, bud light and I believe Modelo) were all skunky. The canned beers were warm. The food also was not good at all. Super disappointed in the experience and from talking with the folks next to us they were experiencing the same thing, although one of them did share that this was not their normal experience there. Maybe we just caught them on an off night but I don’t think I’ll be going back to test...