I’ve visited your Grandview store multiple times and noticed it’s always uncomfortably hot inside far hotter than other businesses. When I asked an employee about it, they admitted the temperature inside was 89 degrees while there is a large oven that is 500 degrees on and said the owners refuse to properly fix the AC and looks like they just have a cheap fans for cold air.
This isn’t just an inconvenience for customers it’s a health and safety issue for workers forced to labor in extreme heat around ovens all day. I’m shocked the owners would ignore this, especially when food safety and employee wellbeing are at risk. Isn’t this a violation of workplace health standards?
I urge you to address the AC issue immediately for both customer comfort and employee rights. Until then, I’ll be taking my business elsewhere. A pizza chain shouldn’t feel like a sauna.
I urge the employees to contact OSHA. Owners basically refusing to fix the...
   Read moreThe crazy bread was literally just baked bread…. Barely and butter or cheese they sprinkle on it! No one ate it! The quality lately has gone downhill! We used to frequent quite a bit, but not so much since the quality of the pizzas and crazy bread isn’t what it used to be! Im now editing my review! My husband went to get pizza, wings and soda. Our total came close to $50. He tried to pay with $100 bill cash. They said that they couldn’t help him because they had no change!!! Seriously I understand if I bought a five dollar item and tried to pay with $100 but it was literally almost $50. You can’t tell me you can’t change that and turned away our service when we drove 20 minutes from the country to get there!!! BOOOOO on your customer service and caring about your customers! The teenagers they hire, most of them act like they could care less… maybe you should start hiring adults and not teenagers… sadly! they don’t seem to...
   Read moreEmployees lack active listening. Called in to place an order girl put me on hold came back to me and couldn't hear me for some reason and hung up. I thought it was my phone so I redialed and by some miracle she could hear me, I had to repeat my simple order of 1 stuffed crust pizza and crazy breads 3 times. When I arrived I stated clearly that I called in an order and what it was and the name I gave when i called in my order. She made the mistake of thinking I was trying to place an order because you guessed it... she was not listening. After explaining once again that I called in an order she proceeds to hand me my order only for me to realize that she had incorrectly made me a regular pizza instead of a stuffed crust pizza. Did not want to wait so I just left with the wrong pizza. I think they need employees who can follow simple instructions or maybe they should turn down the loud ass music I could hear from the drive...
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