So there I am, standing in line at Subway, lookinâ like a man whoâs just read the phrase âEat Freshâ and took it personally. Iâm hungry. Iâm talking Iâll-eat-my-own-sock hungry. The kind of hunger where your stomach makes that whale noise like âMmmm-WRRAAAOOOHHâ and people start checking the plumbing. The worker behind the glass is ready. They got the gloves on like there about to perform sandwich surgery.
âWhat bread?â
âGive me that Italian Herbs & Cheese. Letâs make it spicy. Letâs make it European-conflict spicy.â Then it hits meâthe challenge. Iâm not just here for lunch. No, no, no. This is now a game. A performance art piece. A dare against God and gravity. âI want every vegetable with my heaping stack of meat They pause. âEvery one?â âYes,â I say, with the calm confidence of a man whoâs never made a good decision. It starts innocentâlettuce, tomato, cucumbers. The basics. Then the real chaos begins. Peppers. Onions. Olives. Pickles. Jalapeños. Spinach. Banana peppers. MORE. Weâre stacking flora like itâs Jenga for vegetarians. It starts looking less like a sandwich and more like someone tried to roll a Home Depot garden center into a sandwich. They look at the mountain and back at me. eyes say âYou monster.â I nod like âDo it.â Now they try to close it. Oh, sweet summer child. They press down gentlyâthe sandwich explodes like a piñata full of regret. Lettuce goes flying. Olives roll down the counter like marbles at a crime scene. Itâs produce Pompeii. The worker is wrestling it now like it owes them money. using both arms, elbows in, trying to force it shut like itâs luggage before airport check-in. âI can do this,â they mutter, like there about to win an Olympic gold in edible origami. They finally fold it, wraps it in paper so tight itâs humming the Jaws theme. Victory. Itâs not a sandwich anymore. Itâs a compressed vegetable and meat thesis. I take it to the table, unwrap it, and it bursts open againâlike a hostage freed. First bite? Glorious confusion. Second bite? Something crunched that wasnât food. Possibly structural.
Iâm crying, sweating, laughing, and pooping my pants emotionally. Subway didnât just feed me. It challenged me. It tested my will. It whispered, âYou want nutrition? YOU CANâT HANDLE NUTRITION.â And Iâll be back next week. Same game. New toppings. One brave soul. One unclosable sandwich. One bite away...
   Read moreWent to this restaurant with my husband last night. He ordered the ultimate steak and everytime he asked a question about the sandwich (since it's new) he got talked down to by the shorter and heftier lady with glasses. The other lady who was working (she wasn't wearing a hair net, just her hat and had long messy hair) started off by asking him what kind of bread so he chose the Italian herb and cheese and asked what kind of sandwich he wanted. He said the ultimate steak then she promptly told him then no you can't have this bread, put it back and got out another one without explaining anything until he asked why. She asked what kind of cheese and he told her pepper jack the heftier lady piped up again saying that he can't have pepper jack because it already comes with mozzarella cheese. The veggie containers had frost covering half of the metal tins and the food had partially frozen onto them. Excuse me but when did you go to subway which is a sandwich shop you make your sandwiches to YOUR specifications only to be told, no you can't do that but I won't tell you why unless you ask but when you do ask I'm going to tell you like you should've somehow already known this information? Extremely rude, unprofessional, and lacked any kind of decent customer service. At the end as we were checking out she had the nerve after being completely unprofessional if anything was wrong. Mind you this was only after another customer came into the shop and she ignored him to make two online orders that came in. The lady with the long unkempt hair was nice and polite and apologized on behalf of her coworker after we asked if there was a manager in the store only to be told there wasn't. I will be taking my complaint to corporate in addition to leaving it here simply because of the lack of customer service...
   Read moreDon't expect much. Things they do good, Top 3 Not 2 A Thing
Things they do bad Making a sandwich Following the order receipt/directions Somewhat accurately completing an order to customer request
This is a sandwich shop, they have 1 task, make a sandwich. They can't do that here at this subway. If you order a BLT with Pepperoni and ranch, you get instead a blt with olives, onions and spinach. You are saying to yourself, no way.... but yup, see photos. Order #2 Steak and cheese, Add tomatoes, Add green peppers Add Baja Chipotle Instead of being able to read this and make it happen, nah.... why do that?
Let's just not put that stuff on, Tomatoes, and Chipotle was not added. Onions replaced tomatoes
So again, I ask.... What is a sandwich shop that can't make....sandwiches? Also, building is needing cleaned up on the outside, windows need cleaned, and trash around building needs picked up. I dont like leaving these types of reviews, but after enough times, it needs to happen.
I'd avoid this place if I was you all. We won't be back, ever.
The receipt is in the post. You can see its anextremely...
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