Bottlecap Alley Icehouse Grill — Restaurant in Grapevine

Our recent experiences at Bottlecap Alley Ice House Grill in Grapevine have been nothing short of exceptional! On our first visit, the warm greeting from the hostess immediately made us feel welcome. Even though we had to step out initially, her pleasant demeanor ensured we would be back.

Returning later that day, we were fortunate to be in the care of Sam P., and he truly made our visit outstanding. From allowing us to choose our seating to his consistently attentive and friendly service, Sam went above and beyond. My Philly Cheesesteak was absolutely delicious – exactly what I was craving – and my son thoroughly enjoyed his fantastic catfish basket. We especially appreciated Sam's genuine enthusiasm for Texas, having relocated here himself. The entire experience was so positive that we couldn't wait to return. Our second visit today only solidified our fantastic impression. We were greeted by the equally wonderful Maddie, who was quick, efficient, and made us feel completely at ease. Her suggestion of steak fingers for my son was a winner! He absolutely loved them. And for me? The incredible Philly Cheesesteak called my name again, and it did not disappoint.

Bottlecap Alley offers not only delicious food but also truly outstanding customer service. Both Sam P. and Maddie are shining examples of the kind of friendly and attentive staff that makes a restaurant stand out. Combined with their top-notch deals, Bottlecap Alley Ice House Grill is a must-visit in Grapevine. We wholeheartedly recommend it and can't...

I visit here once a month the food is OK. I don't care for the burgers, but the Chicken Sandwich and the BLT are rockin'. They took the best thing off the menu, cheddar-bacon-jalapeno fries. They do serve tater tots but hey there's not really anything that makes this a GO-TO place on my burger joint list. As for To-Go orders I normally get hung up on at least once before they actually answer and reluctantly take my order. The staff straight up hates phone in orders. For that and middle of the road burgers I give 3 stars. My favorite is the BLT and Onion rings. Just hope you dont get the soggy rings. But when they are hot and fresh, they are so good.

12/6/18

Today I Ordered Chili Cheese Fries and Kalifornie Chicken Sandwich at 11:50am, Picked up my order at 12:00pm. I was back to work in 6 minutes. Everything was hot and fresh. Excellent service today. However I'm not sure about the Chili Cheese fries for $4.10 they look like they were splashed with watery ground beef broth and some kind of watered down cheese sauce. It's not actual chili or real cheese. I have to remove another star and just stick to the burgers and sandwiches. Bring back the old Loaded fries with bacon...

I found this place on a quick Google search based on my location visiting Scott & White.

This place is a little larger than I imagined, as I apparently entered the back door (faces street) through a fun-looking deck.

I was greeted quickly and the staff was very friendly and Vanessa provided suggestions, which is always much appreciated.

They have a sizable bar in the middle of the restaurant with a solid collection of offerings

I went with the Mushroom Swiss burger and cajun fries (multiple seasoning are available).

My order came out super fast. The bun is a beautifully soft Brioche and the moisture from the mushrooms, Swiss cheese, and well-cooked meat was perfect. The portion size of this burger is just right for my normal appetite and I didn’t feel guilty finishing it. The fries are a nice medium cook (not all crunch and some had some softness) and the cajun seasoning has a welcome, authentic kick; not just an afterthought. I don’t normally eat all of a fry portion that large but as I sat there killing a few minutes reading news on my phone, I noticed I kept grabbing another one! I don’t need that many...