Subway — Restaurant in Great Falls

I love Subway, but the customer service on Wed 8/17/22 around 3pm at the East Walmart Subway was pretty sad. I was the 2nd customer in the store at the time and the employee was the only one I saw. I started with "hi, how are you?" His flat response "tired". I laughed slightly and said "I'm sorry". Him: no response, no nothing. He made my sandwich reasonably enough. They didn't have pickles (may fave!) And he said "I don't think I have any prepped". I literally did "aww man bummer those are my fave, really?" It took a bit of guilt from me for him to actually go check and confirm no pickles. We wrapped up, I paid, and I said "thank you" with a smile. Got a flat you're welcome amd nothing more. I felt like such a burden to this dude for walking into the sandwich store, TO ORDER A SANDWICH!! I don't blame him if he was having a bad day truly but don't make your customer feel like you're annoyed with them simply for being a customer. What is up with our world and customer...

I ordered online came in when it said it was ready. There was 1 couple in line and that was it. The guy working on their food said he would get it right away. I had some other shopping to do. So i did that and came back 30mins later. He was still working on the same couple and the line now had 3 people and afew waiting for online orders. Another guy came out and did online orders. He proceeded to do the online order that was after mine and then started mine and then walked to the back for about 10mins. At this point it had been an hour and i pissed so i said something. Then the other guy finally started finishing my online order. But he started doing it wrong he toasted them and 1 wasnt suppose to be toasted. So i said something and he restarted. Finally i got my food. And left, when u got home my GF then told me her order was wrong they forgot cheese and condoments. I am beyond pissed and would tell you all to not go to this establishment. Not...

11/12/2024 1:25 pm two women were working. Sandwich was prepared quickly. Didn't receive a napkin. Marinara meatball sandwiches can be a bit messy. Napkin dispenser next to the soda dispenser was completely empty.

Stood at the counter waiting to ask for napkins, but the two women were busy assembling sandwiches and didn't acknowledge me.

Placed the empty napkin dispenser on the counter by the cash register and retrieved paper towels from the restroom.

Came back to eat and within the next 15 minutes there were several moments when there were no customers in line, yet neither employee refilled the napkin dispenser and returned it to the lobby. Matter of fact, one of the women took her purse, jacket and left.

Every customer in line after me who didn't get their order to go had to go back to the counter and ask for napkins.

Some people shouldn't work in the food, hospitality or...