Culver’s — Restaurant in Green Bay

Food is always delicious. There was one male staff member,(acted like a manager) directing staff in chaotic directions and rude to another customer. Someone spilled water on the floor and asked for a mop, he said, "I will take care of it." The water stayed there for 25 minutes, without a sign, before he delegated to another gal to mop it up. Another customer came back in to say they were missing a sandwich with the order. That customer had his receipt, but this guy told the customer to bring the bag of food in so he could look. Customer brought the food back in, this guy pulled out all the food items. Some food items had bites taken out of them. Now these partially eaten items are on the counter. This guy argues with customer that the missing sandwich is not on the receipt. Customer points out the sandwich on the receipt. This guy tells customer the sandwich must be in the car or they ate it already. This guy refuses to make a new sandwich. Customer leaves, very upset. While we were very entertained in the 40 min we waited for ice cream, the wait time for us was excessive. If the guy is a manager, he needs to take a customer...

We came to Culver’s and my sister wanted a shake but make it thick, the boy on register seemed new and ask the General Manager if they could make it thick? She started recommending concrete but we clearly said shake. Last time we came they always did it for us but this General manager has given us concretes instead of shakes. Her personality and costumer service is horrible. I told her “last time we came they didn’t give us concrete, they did what we ask” the GM said “When?” In a very rude way? If she was promoted a GM why would she give attitude. Culver’s should really REALLY, promote better workers to become GM. If they’re rude don’t promote them. We also ask for crispy fries, it wasn’t even crispy and to salty the receipt also didn’t say crispy. This is by far the worst experience. I usually don’t get this angry but.a General manager? Why is she promoted she should stay as crew member. She was a tall short blonde haired women with blue eyes. Very rude, I hope no one has to go through...

In my opinion I recommend Dont work or eat here. Find somewhere that respects their workers (Marry owner) doesn't. Worked here 6 months on time no call ins from wat I recollect 2 week notice even. Came back and got disrespected Marry said I needed to earn trust. Told her reason for coming back was I respect managememt, she proudly touted there all gone,/ got fired. APPARENTLY. Thats second red flag. When doing computer work I accedently hit back on one of the 10min video(s) that doesn't let you skip and had to rewatch. Eyes got sore so I closed them for a minute or two to catch up. (Marry Owner) pulled me in back and told me to leave for sleeping. I respectfully tried explaining eyes were sore and it was making me rewatch video. She just interrupted me multiple times saying im lying and kicked me out. For my 6 months of hard work 2 week notice she had absolutely no appreciation or respect for me or my time nor hard work....