Wendy's — Restaurant in Green Lake Township

Edit to add: I sent an email to corporate who only replied a week later to let me know someone would be in contact. No-one contacted me back. Confrontational, offensive employees. After waiting at the speaker in drive thru, I went to the window to see if the speaker was broken. A short dark haired lady began yelling at me about how they are short staffed and that I hadn’t waited long enough at the speaker (at least ten mins, no greeting). The other women told me to go back around the drive thru and refused to give a name or number for someone to talk to. She told me to get the app. I took a pic of the window with the QR code for the app and went inside to order. The front counter woman began screaming at me about how she was a minor and the dark haired lady from the window said “nuh uh, get out!” The other lady from the window accused me of video taping her staff. I took a picture of the closest receipt for a contact number. There were 4 employees, 2 customers besides myself and a car in drive thru. I’ve managed a fast food restaurant before and the customer service here is unacceptable and downright offensive with zero moral value or work ethic whatsoever. For the time of day and pace of business at the time I arrived, they were NOT short staffed. I never got my order taken and even if I had, I’d be afraid of what they put in the food. 9/15/24...

Oh. My. God. If you’ve ever wondered what regret tastes like, let me direct you to Wendy’s in Interlochen. I decided to grace this establishment with my presence to try their much-hyped salted caramel Frosty. Big mistake. HUGE.

Since it was close to dinner, I figured I’d order something substantial – two single mushroom bacon burgers and a large fry. Guess how much this culinary nightmare set me back? Twenty-four dollars. That’s right, I paid $24 for what could generously be described as sad, shriveled up excuses for burgers.

The fries? Stone. Cold. I’ve had warmer handshakes at family funerals. And the Frosty? It tasted like someone melted a plastic Halloween decoration and sprinkled it with artificial sugar. If this is what passes for “food,” then humanity’s taste buds are in critical condition.

But here’s the kicker: this Wendy’s is ALWAYS busy! Who are these people? Are their taste buds broken? Are they just willingly spending their money on garbage because it’s trendy? The mind reels.

Honestly, it might be time to Make America Healthy and Smart Again. Or at least capable of recognizing edible food. Because I’m officially done with overpaying for lukewarm sadness served in...

Went through the drive through on a Tuesday Evening. Purchased a Large Chili, a Medium Fry, and a Medium Strawberry Lemonade. Took over 10 minutes. The person who took the order told me price was $9 and change. Pulled ahead to payment window and handed them my debit card. After pulling forward, I realized she told me price was $11.70. At the food window, I asked for a copy of my receipt and they had to dig through about a dozen to find mine. After receiving it, It showed the $9.00 price. I don't mind donating to a worthy cause and often do random acts of kindness by paying for the next person in line. But, this should be my choice and not that of an inexperienced cashier. Then I told the person at the food window that I would take it up with the manager the next day. After pulling away, I find the fries I received appeared to be the bottom of the basket and we all less than 1.5"" long. If it were not for the convenience of the location and my travel route, I would never go to this...