Went through drive thru at approximately 415 pm. My burgers with coupon was 5.69 by one get one for 1.00. That totals 6.69. The tax should have been no more than .67 cents at the most. That equals 7.36. They charged me 8.44. When I told the girl that gave me my food at the second window that I was overcharged and told her to look at the ticket,she barely looked at it and said the total was right. I told her that it wasn't and pulled up to wait on my food. The guy on the register acted like he didn't know how to do the coupon, by his facial expressions, and the girl just acted like she didn't care. You need to show your employees how to count and how to take off coupon prices. I should have asked for the manager. It's just a dollar and some change, but the point is they ripped me off. How many others has that happened to? Next time I will go to the other Wendy's or some place else. I was going to this Wendy's 2to 3 times a week. I won't deal with idiots who don't care about...
Read moreThis by far the worst Wendy's I've ever been to. I ordered 4 items on the menu with only 1 item having any special instructions. I wanted something taken off of the sandwich. I ordered through the app hoping that would help them. I went through the take out line and even told the man on the speaker about the special request (which wasn't very special). He said yes he would make sure. I get through the line (after what felt like 10 minutes). I checked my food and noticed... the item was still on my sandwich. So I go back into the store. I am at this point a bit upset. But I am still respectful and ask for a new one without said item. The manager then gives me attitude like its my fault they can not read. I will never be going back here and I hope no one does either. Sidenote the food was old and...
Read moreI went through the drive-thru today, needing a quick meal. I get to the speaker. And this girl in a miserable voice asks what I want. I tell her the 10 nugget meal with fries and a drink. And she asks the sauce, I said the unfortunate sauce, which is the sauce they have plastered next to the nuggets bc it's "Wednesday" themed. She asked if this was the meal, I said no i don't want the dessert thing that is being advertised.
She says $10.36 more annoyed, I get to the window, a man gives me my items. I check, no sauce I ask for a sauce and I hear her next to him being like "this is the one I was talking about and she said no." I said just get me whatever, because she is trash talking me right where I can hear her.
I'm sorry she is so apparently miserable at...
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