Domino's Pizza — Restaurant in Greenwood

I rarely have issues when ordering from Dominos. But my experience today was much less than okay. I placed an order for two large two topping pizzas and chicken wings at 3:20. I arrived to pick up the order at 3:45. I payed for my order and was told that I would need to wait just a few more minutes because one of my pizzas wasn’t done. Of course, I waited. At 4:00, after asking about my order, I was told that I was then waiting on my chicken wings because they needed to go through twice! Okay, I’ll take that because I don’t want raw chicken! At 4:25, I asked AGAIN about my order and was told I was waiting on my second pizza!!!! Upset is an understatement of how I felt! Should it take over an hour to get two pizzas and wings?! I would hope not! I asked for my money back and then I left! I don’t plan on going back anytime soon. I don’t know if it’s a case of being understaffed or if my order was overlooked or even given to someone else! But whatever the case is, it should be addressed and fixed as soon as possible. Or else you’ll lose more customers, if that’s even a concern of the...

I have had 2 not do good experiences at this Dominos in Greenwood, MS. My recent experience was 11/2/2024, I placed an online order which told me about 8-13 minutes in which I chose to pay at pickup. OK fine, after about 15 minutes, still showing on the wen site, still bring prepped, so I decided to go anyway and pay for it. After paying, still shower being prepped. No line inside or out, finally showed in the oven. App showed ready, the girl that took my money don't say anything so I decided to go and ask for it. I got my order went out the door but stayed near the door to check order. One pizza had wrong crust which was thin and went back to ask about it and she said, we are out of the crust you wanted. I said, why didn't you say that when I paid for my order. Walked out. Made it home and the other pizza was missing a topping in which I paid for. My thought is, if you're out of something, why not let the customers know before making it. I won't be going back, I will do another pizza restaurant. The only thing was good about it...

The only reason this place is getting a one star is because google will not let me give it a zero.

This kind of store is the reason dominos gets a bad reputation.

I am not from around the area but have family local to the area, so I have to come up here quite often for one reason or another.

Normally I enjoy the dominos pizza from where I live. However, dealing with this store has ruined my opinion for the whole brand.

The food is usually cold when I get it, the sauce taste little different the burnt ketchup, and forget about getting anything else if you do not want a taste of cardboard and chemicals in your mouth.

The store is poorly staff. The workers will cancel orders for no reason. This actually just happened to my wife.

Due to the area of the country this store is at, there is not much in the way of competition and so I feel like the owners will let this go on if something is not done from corporate. I seriously hope that they come in and scrutinize the...