Usually this is a nice Starbucks for me to stop in, especially after shopping. Staff is very friendly and the place is very clean. Today, I walked up to the counter and noticed a sign saying that they were out of grande cups and tall waters were free. I proceeded to order two drinks :1 tall coffee and 1 venti water. I noticed the cashier was going to say something to me, but before he could say anything an older lady in a rude tone snapped at me and say they did not have venti cups and no grandes either while alluding to the sign. To reiterate the sign had never stated there were no venti cups. Highly disappointed that I, a customer, was getting snapped at by an employee whose statement about the cups did not align with what...
Ā Ā Ā Read moreThis location is very busy during peak times, much like this morning. The lady behind the counter worked diligently on cafe and mobile orders at the same time even tho she did not have any help for a short while. I frequently use mobile order and it's always right and done in about 10 minutes at this location, today I did wait a little longer, but it was really busy. She took the time to answer my questions and I didn't feel rushed to keep the line moving. She even used the coin change on the counter for my order so I didn't get a bunch of change back. This is a small kiosk with only one espresso machine and blender to make drinks, but they always come out delicious and taste better than...
Ā Ā Ā Read moreHighly upset! I visit Starbucks VERY frequent. I stopped by this evening to get two drinks, the employee (her name is Hannah) was VERY RUDE! Not only was she rude, she did not keep her mask on, while carrying on about her personal life to another employee making the drink, as she is cussing. I have NEVER, EVER been to a Starbucks Where an employee was so rude, and unprofessional. š I would have overlooked every bit of those if I didnāt just spend $15 on two drinks that taste horrible. If this had been my first starbucks visit, I would NEVER have been back. (Sometimes one person ruins it...
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