Ordered by phone & had my mom & husband go grab it, as she was walking out as one of our pizzas was incorrectly made, she came out to grab her phone & call me when she stepped off of the curb, didn't even see the parking spot cement block(as it was the same color as sidewalk/NOT PAINTED YELLOW), and literally face planted on the pavement knocking herself out cold.. My husband called the ambulance, Papa Murphy's supervisor was AMAZING, the staff member younger guy who brought my mom towels, and water was great, the ambulance on the other habd was ridiculous as they were afraid of Blood even being gloved up (which we reported to AMR already)... The supervisor even sent flowers to our home for her, they were ALL AMAZING, didn't even charge us for a pizza after my moms accident... Not sure she's coming back as the parking area is UNSAFE.. But Papa Murphy's Supervisor i think her name was Jackie, and the staff were all AMAZING!!! They even secured her purse until we could get it... She ended up fracturing her right radius location in her wrist, she tore her sinuses, and fractured her right eye orbital socket.. She has a long recovery, but they ALL STEPPED IN TO HELP MY MOM!!! THANK YOU ALL for having compassion & being concerned and helping my mom!!! Too many people do NOTHING and don't help these days, so THANK U EVERYONE WHO WORKED THE EVENING OF OCT. 15TH, 2019 @...
Read moreI ordered a pizza stuffed chicken an a pepperoni . I ordered the stuffed pizza with no tomatos an onions cause of allergic reactions an the lady janet was so rude that she had to replace the pizza . So after waiting 30 mins to get an sitting there a lil longer waiting for it to get made I get home am cook it to find out tomatos are in it . Janet was so rude she hung up three different times n blocked the number cause i asked her politely to lisent instead of talking over . My number is blocked been buying pizzas for years from this place I asked for cookie doe for free for haveimg to drive back instead I get blocked an had to call from another number . I also got threatened for asking to talk to a supervisor I got my money back an still wanting to to talk to a supervisor for how disrespectful an unprofessional she was about customer service I would give this a zero rating at these hours 400pm on November 14 janet is the reason for this low star an bad review papa Murphy's is still very good am convenient for family dinners I paid cash for this food as well havent felt this way about...
Read moreThanks to the Staff at this location, they are always awesome but, I have to give them a special shout out for making me 2 Pizzas 8 minutes before they were closing a couple weeks ago. Ya I know, Its not a thing I do after spending years in the service industry. I'll start by saying, I'm not proud, cause I was that guy, and even with my last minute order, they still took most excellent care of me. Thanks guys. This place is great, Prices are good, plus they accept EBT which is a game changer. Ive been paying attention to other customers checking out when Im in there picking up my pies and over 2 decades, @ different locations, I've ONLY seen a handful of folks shoot the pizza artists a tip! *I would encourage everyone to try and give them a little something to cushion their humongous hourly wage, that is; only if you have it to give, you are taking home beautiful pizza pies and throughout your transaction you received stellar customer service. If those criteria are met, throw them a little love. I'm not saying whip it out and drop 20% on the counter, but please try and drop a buck or two....
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