Smokey Row Coffee — Restaurant in Grimes

So usually its great. But lately the last few times I went, service has dropped, at least in the inside counter. I have two examples. First was when I was standing in line and ordered/paid 3 people behind me had their drinks done before me. I didnt say anything assuming it was a 1 time thing. It hasn't been. I try not to be rude to people while they work because i don't know their lives but it just really felt icky. Next example is they would avoid taking my order. One would be focused on the drive through/food. And the other just wondering around refusing to make eye contact. Wasn't even helping the one doing the work. It really sucks to watch but also stand there for 10 minutes. Now before its assumed I have a complicated order... I only order hot coco and maybe a pre wrapped snack...

Dont waste your money here! First of all, difficulty in finding a parking spot because of traffic with the gas station/convenience store. Coffee was good....$5 for a cinnamon roll that was/tasted like you buy at a convenience store warmed up.. They called them giant and definitely not. Also, the Rise and Shine breakfast sandwich was pathetic ....turkey was cold lunch meat, tomato was sliced thin as a piece of paper, guacamole was cold, the ciabatta bread was to be toasted and it wasnt, and there was only bacon on 1/2 of it....basically a cold lunch meat sandwich! I learned toda that they are in partnership with HyVee which explains...

Great location. One of the smaller locations of Smokey Rows in the Des Moines Metro area, but big enough to find a place to sit and work on your laptop or to meet up with friends. Same drink menu as other locations with the same excellent flavors and quality for both drinks and food. It is connected to a Hy-Vee Fast & Fresh. Update: went back about 5 days after my original visit and it was the same staff working as the first time. They all recognized me and treated me as a friend. Great customer service. Will definitely...