I would rate 3.5 stars if possible. Definitely, mixed reviews on this. I drove a half hour to get here after reading a lot of great reviews. The photos looked great as well. I ordered some kind of philly steak fries with cheese and onions. That was good. And some kind of philly burger which was also good. And the service was great as well.
What was not great or even good was the homemade lemonade. It tasted like they may have squeezed in 3 or 4 lemons per gallon and mixed in a 5 pound bag of sugar. There was no tartness or lemon flavor. It just tasted like a spoonful of sugar.
I went to buy a fountain drink instead. The cashier was very sweet and gave me a cup to get a coke. I went and selected it and pressed the lever for coke and chunky bits of black something filled my cup. The guy behind me tried also but let the coke run for a minute before putting his cup under. He still had the chunky bits on his cup as well.
The cashier was apologetic about it as you would imagine and gave us free bottled drinks of our choice. But I don't know what those bits were but I didn't see anyone close or clean the machine to look. And I have to wonder if it's from never cleaning the fountain drink machine to begin with.
Like I said if could I would give 3.5 stars because the food itself was good but not the beverages. The service was good even if it took a few times to get something palatable or not gross in my...
Read moreWow, where do I start?? I’ve been craving a cheesesteak for months and ran across the good reviews. This place was terrible!
The menu was on a wall far from the ordering counter. I had to walk over to the wall, then come back to order...not the best setup! They have the ordering instructions on the wall like you’d typically see at the cheesesteak joints in Philadelphia. They recommended the white cheese. That was confusing because in Philadelphia, they recommend the cheese wiz. I should have known something was wrong then. I ordered the cheesesteak with onions, peppers and cheese wiz and a side of fries. The peppers were large chunks and had not been cooked long enough...totally ruined the sandwich. I couldn’t taste the cheese wiz at all AND the steak was a terrible cut of meat. There were more onions and peppers than steak on the sandwich and there was no flavor present. I added salt and pepper but that didn’t help. On top of that, the bread was just sad. It tasted like it was heated in a microwave or something.
While I was in there, a customer came in and asked for recommendations in Philadelphia. The guy told him not to go to Geno’s or Pat’s (2 of the well known cheesesteak joints in Philly). I’ve been to both, and while not 100% impressed, I can confidently say they both tasted better than...
Read moreI love Tony Nelson's, and I have never had a bad experience until today. I called in to place a take-out order around 1 p.m., the young lady that answered the phone was very rude. It was very loud, I asked if I could place a take-out order, she said she couldn't hear me so I repeated myself louder. She then asked if I had my phone on speaker, I informed her that I didn't. She didn't say anything for about 10 seconds, so I said "hello". She rudely responds that she's waiting for her computer to come up. She tells me to go ahead with my order, I tell her I want a original cheese steak with no onions and a.....she rudely interrupts and says give me a second. I'm then asked for the rest of my order. I ask for a 12 inch original cheese steak, no onions. Before I can get anything else out of my mouth she says "it'll be ready in 15-20 minutes you can come in and pick it up then", then she hangs up the phone in my face. I didn't even have time to tell her what kind of cheese I wanted on my sandwich. When my order gets here there are no peppers on either of my sandwiches, and no cheese from what I can tell. Not sure if I'll be ordering...
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