Annie's Hot on D-Spot Roti Shop — Restaurant in Hamilton Township

Look, if you're looking through this right now because you're hungry and wondering if this local place is good, just stop reading and go. Close your eyes, point at anything on menu and you'll be good. Trust. Go. Now. Okay, still reading? Not hungry yet? Have no idea what Trinidadian cuisine is? Long story short, thanks to the slave trade, the cuisine in Trinidad has developed into a sort of Afro-Caribbean food in a forced marriage with Indian spices. Tonight I started with a double. I ALWAYS start with a double. It will feel very familiar to anyone who has ever eaten Indian food; a mix of curry, chick peas and potato, served between two pillow-y soft pieces of fried flat bread called baras. They are available with chicken or shrimp for an upcharge, but the vegetarian version is so good that I'm afraid to mess with it. At $1.50 a serving, I could gladly make a cheap meal of 3 of these if it weren't for the numerous other delicious choices. Not surprisingly, rotis are this shop's big draw, and for good reason. I normally go with the goat, and it is always delicious. Tonight I went with boneless chicken, and as expected it was an absolutely massive serving. It doesn't look like much when they hand it to you, but their roti wraps have the density of small black hole. The insides were stuffed to capacity with a deliciously spiced and tender chicken, potatoes, and a curry flavoring that lies somewhere in between a paste and a dry rub. Hard to explain, fabulous to eat. While I generally go for the rotis, I have also tried the Oxtail Stew on the staff's suggestion, and I was not disappointed. Tender, spicy fall of the bone oxtails in broth with black eyed peas and rice is right up my alley. This place is a wonderful ambassador for Trini food in our area. The owners take pride in what they do, and it is clear that they have the healthy support of the local neighborhood. You should absolutely NOT be intimidated or nervous about trying what may be an entirely new flavor profile here. If you're in doubt, ASK! The staff are all very knowledgeable and willing to guide you into something you're sure to like. It even led to me getting an off the menu order of "buss-up-shot" roti after shooting the breeze with the owner one lunch. It's...

I love their food but the customer service sucks don’t bother calling to place an order because many times I called and place in order than arrived 10 mins later to find out that they don’t have my order and they don’t even have what I order for example I place an order on the phone speaking to someone telling them I specifically want a chicken Roti with bones and an allô pie than once I arrived to pick up my order the don’t have it in other words they never place the order and than she’s asking if I want bone or no bone and than telling me they don’t have allô pie literally someone driving 30 minutes to pick up in order than your telling the customer you don’t have their order literally when you have a business wether it’s successful or not customer service is major key loosing a customer does not only mean loosing one it’s means loosing many I wasted my time driving and placing the order over the phone what’s the point of placing in order over the phone literally the customer service sucks it’s not the first time that happens many other people I have recommended also say the same thing for example some customers maybe be on their lunch break and they call ahead of time than to find out you guys never place their order it’s ridiculous the worst part is that I started driving called 10 mins before I arrived to make sure they have what I really wanted and an hour later I’m still waiting for my order that was never place along with not having the other items I order over the phone like...

HORRIBLE HORRIBLE HORRIBLE. AFTER WATCHING THE LADY BEHIND THE COUNTER (WHO I MUST ADMIT WAS VERY NICE) HANDLE A CELL PHONE THAT HER SON WAS PUTTING TO HIS FACE WITH HER BARE HANDS WHILE HOLDING A BALL OF DOUGH TO MAKE ROTI THE SON (SUPPOSED OWNER) WENT OFF ABOUT WELL SO WHAT IF SHE TOUCHS THE PHONE AND HANDS IT TO HIM WITH HER BARE HANDS AND THEN TOUCHS THE FOOD SHE IS PREPARING. AFTER GOING BACK AND FORTH THAT IT WAS A SAFETY ISSUE IF SHE IS HANDLING FOOD TO THEN TOUCH THE PHONE IS NOT KOSHER ESPECIALLY IF A HEALTH INSPECTOR SAW THAT. THE MALE RANTED ABOUT "THATS MY MUDDER YOU ARE TALKING ABOUT" AND "IF A HEALTH INSPECTOR CAME SO WHAT" HE CAN DO WHAT HE WANT AND YOU DONT HAVE TO TAKE THE ORDER.....YOU ARE ABSOLUTELY RIGHT. I PAID FOR THE DOUBLES WHICH HAD ALREADY BEEN PREPARED AND LEFT.....(ANOTHER CUSTOMER BEHIND ME LEFT AS WELL).....I HAVE PATRONIZED THIS ESTABLISHMENT BEFORE WITH NO ISSUE SO IF A CUSTOMER STATES THAT YOU SHOULD NOT HANDLE A PHONE AND FOOD OR MONEY FOR THAT MATTER DO NOT START SCREAMING AT THEM. SHE BLATANTLY STRUGGLED WITH THE BALL OF DOUGH IN HER HAND WHEN SHE WAS SUMMONED FROM THE BACK TO PASS HIM HIS CELL PHONE THEN PUT THE BALL OF DOUGH DOWN ON TOP OF A STYROFOAM CONTAINER , TOOK THE PHONE OFF THE CHARGER ON THE COUNTER, HANDED IT OVER THE COUNTER, PICKED BACK UP THE BALL OF DOUGH AND WENT BACK TO THE BACK....ALL WITHOUT A GLOVE OR PAPER TOWEL OR ANYTHING. I WILL NEVER PATRONIZE THERE NOR RECOMMEND IT AFTER THE...