Stone Bar Inn — Restaurant in Hamilton Township

We have been going to stone bar for a long time. We moved away from the area (about an hour away) and decided we wanted to go there yesterday for Mother’s Day. A huge mistake. The waitress (I believe her name was Lisa) an older lady was nice but was not paying attention at all. When we ordered I ordered a Bellini and she brought me a Bellini martini, which was apparently their menu drink. A honest mistake thats fine. Then we ordered the buratta appetizer, and 2 orders of the Cajun shrimp. My fiancé asked me if we should get 1 order and I stated no I definitely want two so that the waitress would hear that and realize I still wanted two. Out comes one order of shrimp and fried mozzarella, which was not what we ordered. I understand the mix up with the shrimp but not the fried mozzarella. We were fine with the fried mozzarella and would have just kept that but as we literally had our forks in it she came over and literally ripped it off the table so quickly we didn’t have a chance to say oh no we will just keep this and not make a fuss. So whatever, she brought the buratta, and this is not her fault, but it was horrible. It always was made a different way with balsamic and the little tomatoes but now it has olives and capers on it? I’m not sure why they would make it that way. We ate it anyway because we were hungry but we took the stuff off as best as we could. Once we got the second order of shrimp I asked if she had cocktail sauce and she said she didn’t think so but she would go find out and then never returned. The salad had a completely different dressing than usual and it was so tart I could barely eat mine. The French onion soup and steaks were definitely delicious as usual which made up for the rest of the meal. The service was so long inbetween courses that we were there from 5:45pm till 830pm. The waitress was clearly not paying attention to our table and there was barely anyone in the restaurant. The waitress that was taking care of the table behind us was coming to check on her table literally once every 5 minutes and our waitress barely came over to our table once every 20 minutes and only when it was to bring our meals. Never to check in. There was a point there was another girl over by where they keep the waters and I spoke about the service loudly and then Ofcourse 2 seconds later our waitress was over to the table. I chalked it up to this lady having a bad night maybe, or maybe she was new so I gave her a $50 tip on a $283 bill because I really do not like to tip less especially in this economy even though I was highly dissatisfied. I didn’t even voice any issue to anyone at the restaurant because I felt as if every restaurant has bad days. We just said we would never come back on a Friday so perhaps this waitress would not be there. Well, Ofcourse, now the next morning, I am HIGHLY aggravated. I check my bank statement and find THREE charges from the restaurant TOTALING 1,116 dollars… one for 333, one for 283, and one for 500. I can’t even believe it? How is that even possible??? And to boot, I can’t even get in touch with anyone from the restaurant till 4pm to get this handled. Highly dissatisfied with this server that clearly had no regard for your customer base.

Update: The extra charges stayed on my account for over a week and they told me there was nothing they could do, it was my banks fault. I told them I wanted a refund for the meal since how much trouble they caused me and how much back and forth I had to go through. They caused me fees in my account, and the manager told me they weren’t going to refund the meal because they didn’t know if I incurred fees or not? You charged me 1100 dollars!!! They told me they would get back to me about the refund for the meal but I haven’t heard anything since I spoke to them a few days ago. I’m disputing the charge for the meal and I will never go back to this place ever again. They chalk this up to a mistake but it’s a pretty big mistake...

We were at stone bar for New Year's Eve and sad to say we will never return again . I was a huge lover of Andrew Moore and his restaurant but obviously he must be burned out on the business . We were two couples . Myself and my brother in law ordered Delmonico steaks and we both like them extra rare . Mine came to the table and it was black . The chef must of known he messed up because he put some type of melted sauce on it to try and cover it up because my brother in laws steak did not have this on it . His steak was cooked perfectly but it was inedible . More two thirds of his steak was fat and grizzle . Our waitress came to the table and asked if something was wrong because she could see we were not eating so we both very nicely told her what was going on . She said she would send Carol to the table so we waited for here but she never came . We didn't see the sense of sitting there any longer so I paid the bill and our waitress asked if she came over and I said no I guess she doesn't care . I assured her we weren't upset with her that it wasn't her fault but to let Carol know she lost 4 long time customers . As a final insult as we were walking out the door Carol turned her back to us . What an insult and how terrible is it to not even have the decency to come to the table . I also own a business in Stroudsburg and know a lot of people and I promise I will do everything in my power to steer people away from the Stone Bar Inn . How sad is it that this upset me so much that I am typing this review as the ball drops on New Year's Eve . Shame on you Carol and Shame on you Stone Bar Inn .

This is a response to owners Response which he deleted ! Andrew No one ordered a Charr on the steak I don't even know what a Pittsburgh Charr is as you called it ? Also what you don't know is my brother in law is a master chef for over 35 years at a well known Country club in New Jersey and he and I know the difference between a cheap low quality steak and Prime Angus . He asked me to tell you to stop buying Manager Specials at Restauraunt Depot . . Bottom line is this Mr Moore .......There was a problem and the waitress was told and she said she would ask Carol to come to the table and neither her nor you did . We should not have been ignored the problem should of been addressed at the table and perhaps this negative review would have been avoided . There was no offer to replace or recook two new steaks or to remove them from the bill , Your solution was to offer 1 free dessert for two bad entrees and that tells me you don't care .... I am very disappointed and saddened by this because there is very limited fine dining in the Pocono region . Perhaps you will see this as a lesson and bring your quality back up and stop...

A diamond in the rough. Really surprised to find a place with a quality of food as good as this place in the place as hidden as where it is located. But I digress.

As I mentioned the food is top notch but the service needs to improve may be just a little. It is making a great place perform just shy of its potential. But let's start from the beginning after a big snow storm we decided that we were too lazy to cook at home and since the storm had subsided quite awhile back we thought we might go out to eat. We were already tired of the usual suspects around the area so we thought that looking for a new place might be worthwhile. And it was.

Myself, my wife and two of our kids walked in around 6:30 on a Thursday night and the place was not quite deserted but it was pretty empty, which was sort of expected given the snow that just finished a few ours back, we sat down.

The menu is not extremely sophisticated but wine list was well explained rather than the usual just year, winery, and grape.

The dishes I would not call sophisticated but they are well prepared and extremely tasty. Kids loved the chicken strips with fries, which is fairly unusual for us. My wife had escargot and French Onion soup, which were amazing, I had smoked trout appetizer, which blew my mind by simplicity and taste (not easy to do).

For our entrees we had a Rack of Lamb and Game. Dishes came out just as we had ordered them medium rare lamb (which most places can't do) and Game in the same way. As a side note I am not sure why considering how much hunting is happening around Poconos that more places don't serve venison, boar or wild birds.

Desert was great too as raspberry creme brulee hit the spot just right.

The only two problems that we have noticed were that some of the details were not adhered too like anchovies on a caesar salad that we requested or black tea that we asked for but never actually got. Minor but leaves some room for...