Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
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I was a customer picking up food and had to use the public restroom and they refused me to use the restroom and was very rude and unprofessional and Said I couldn’t use it and they were yelling they had signs on both bathroom saying out of order when there’s nothing wrong with he restrooms there just not letting people use the bathrooms I was on there another time and they let another customer use the restroom even though the signs out of order was still on the doors the location is 1240 west Main Street unit 13 Hamilton Ohio 45013 the employee and the manager there was very rude yelling and saying don’t come back !!! Someone needs to address this that’s no way to act towards customers or people in a...
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The employees are nice and make my food quickly, which I really appreciate. But almost every time I’ve visited, something has gone wrong with my order. • The first time, they didn’t toast my sandwich. • The second time, there was a mistake with my cookies. • The third time, they did toast my sandwich, but gave me the wrong cheese—I asked for Pepper Jack (and it was written on the label), but they put American instead. I let it slide because it was busy when I visited first time but how many times is this going to happen?
I wish the staff would just double-check the ticket before making the sandwich. It’s all written there. Hopefully next time things go...
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When I walked in one of the 2 workers looked past me and told her friend "You can't be here unless you are eating something, my boss already yelled at me. Do you want a cookie?" then proceeded to give her friend a cookie. While preparing my food she ran her finger through her hair and DID NOT change gloves. Once at the end ready to check out, the other girl stated "Don't you people have families?". This was around 3:30 pm on 7/4/22. I will not be back to this location until staff changes are made. They have clearly been dealt with before, and this location needs to finally make a change. Two subs and cookies were thrown away because she never...
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