I wanted to take a moment to share some feedback regarding our recent order of crabs. After several years, my husband and I decided to give Steamin Mad another try, remembering how much we used to enjoy your crabs in the past. Unfortunately, this experience confirmed why we had stopped ordering.
When my husband picked up the crabs, he immediately noted how light they felt. While they had a great aroma, once he began opening them, it was clear something was off. The shells were paper-thin, and the meat was virtually nonexistentâcompletely hollow, with no sign of mustard. As a family with deep roots in the Chesapeake Bay area (Annapolis and Crisfield), we know what quality crabs should look and taste like. These were what we would call â#3sâ or âwhitesââcrabs that typically arenât even worth catching, let alone selling at over $10 each.
We genuinely appreciate that your staff handled the situation professionally and provided a refund, but the disappointment remains. Itâs frustrating to plan for a special meal, only to be let down and left scrambling for a Plan B.
Weâre sharing this in hopes that it helps improve future customer experiences. Unfortunately, this experience has made it unlikely...
   Read moreI don't often write reviews, but I have to share our wonderful experience with Steamin Mad Crabs in Hampstead, MD. We had a crab feast for my husband's 50th birthday this past weekend, and ordered 4.5 bushels of large and extra large crabs. Not only did Wanda and Jess 'hold my hand' through ordering the proper amount for our large group (I'm not a crab eater, so I hadn't a clue), but the crabs were a great size, DELICIOUS and full...this coming from a group of seasoned crab eaters! Every part of this experience was great. We will return. ...
   Read moreTried steaming mad crabs for the first time. Overall a pleasant experience
Very nice service Unfortunately they don't have female crabs, which are my preference but that's to be expected.
We got 2 dozen larges. They were absolutely delicious, only had 1 that wasn't great, probably on the bottom of the pot.
It does appear that their sizing system is 1 measurement lower than most other crab shacks I have shopped at. The larges definitely seemed like mediums. But overall they tasted good and service was great.
We got the MD crab soup as well,...
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