Three Little Birds Cafe & Juice Bar — Restaurant in Hampton Township

This place is charming but they do not post their prices anywhere so when you get a wildly expensive total it really makes a sour experience. Two sugar cookies and a breakfast sandwich (no side) cost $31.99. They don’t even deliver your product or wait on you for those prices, you order and pick up at the window. I fully believe in supporting small businesses, but when the business is not transparent with you on your investment and your ROI, I left feeling ripped off!

Thank you for your response, I’m always open to dialogue in supporting a local business better improve.

To start, I would suggest honesty. Here is a screen shot of my credit card statement of $31.99.

Be honest, that if you wrote on any of these 6 chalkboards that a burrito (that only had cheese, bacon and egg in it) with no sides cost $14.99, your customers would be reluctant to order it and your sales would go down.

Be honest, putting a small price tag noting $6 for an average sugar cookie would deter your customers from buying them and your sales would go down.

Be honest that why you don’t post your prices on ANY of your chalkboards because you are capitalizing on the fact that it is in human nature that most of your patrons will avoid conflict by not questioning the outrageous bill they receive and are more likely just to pay it!… sorry I’m not your average patron.

Suggested actions to take… here is a picture of your facility where prices are clearly not marked! Start by adding your pricing on any of the 6 chalk boards you have. Add prices next to the baked good indicating which cookies are $2.50 and which ones are $6.

Build a trusting relationship with your consumers by empowering them to make well informed decision vs. scamming them.

As for your website your burrito is listed at $12.50, when I was in the store and asked the employee the price she told me $14.99, get your price straight at all transaction points.

As for the add on, Be clear on what that is, there is no mention of add on prices anywhere and when speaking with your staff add on prices were not communicated.

For your artisan cookies… there is not one mention of them on your website of a $6 cookie nor anywhere in your store… the closest cookie price is $2.75 so with that being said my bill should have been $18 with tax.

I appreciate your response, it really assured my confidence I was over charged...

I went there today because I had a gift card. I went in with my three boys, who in attempt to order their food were not even acknowledged by the staff. They had head banging music on which amped up my little ones. After having to repeat my order 3 times, the girl at the counter, who's face was astonished that children exists, finally gave us our treats. Then a lady asked me to ask my son to stop banging on something, which I didn't even realize was happening. If the lady could have taken my order the first time we said what we wanted l I could have been out of there 5 mins ago. I was so focused on just figuring out how to complete the transaction and leave this bewildering situation that I didn’t even notice. Honestly if someone was treating me the way these people were treating my children I would have been banging on something too! Apparently children aren't humans and can't be spoken to directly or respectfully at this establishment. If you go there don't bring children. Everything we purchased was either stale or sickeningly sweet. I didn't get the coffee, so maybe that is worth the horribly awkward and incompetent service. I will not know because I will never go...

I visited on a Sunday afternoon an hour before close, so plenty of time left to stop in. Upon entering, all three employees looked at me and my two guests with reactions that looked more like we were coming in at ten minutes to close. No greeting, no smiles, no welcomes. It was awkward.

We tried to avocado tomato toast, chicken salad sandwhich, kids grilled cheese, coffee and pressed juices. Everything was fresh, clean and tasty. Prepared and presented well. I definitely recommend a visit for food, drinks and whimsy atmosphere.

But I, honestly, will probably never go back cause I didn't care for the offputting vibe from the staff. The cashier (older woman, pretty nice) asked a coworker for help when ringing in our order and he (tall guy, baseball cap) answered her with a tone of disgust and frustration. I didn't like that. It's disappointing because I was hoping we would become regulars here but most likely not. You never know the impression you are giving off to your customers so maybe think of...