Tsang's Village Cafe — Restaurant in Hanover

I have been going to Tsang's off and on for 10 years and sometimes it was good and sometimes not. This visit will definitely be my last. I went for dinner with my brother on a Monday night about 1 1/2 hours before they closed. The only thing I wanted was a sushi roll and my brother ordered bone-in spare ribs. We ordered a couple of other appetizers to share.

The spare ribs came and we quickly noticed that 3 of the 6 ribs were older than the others and there were bite marks out of 2 of them. It was disgusting. They must have taken ribs off of a plate that was returned from another table without realizing 2 of the ribs had bites in them. Wow! The server did not seem too concerned when we complained and did not take the ribs off of our bill.

When I asked about the sushi roll, she said we quote "didn't need it" because we already had too much food. I couldn't believe a restaurant was turning down business. I have never in my many years experienced anything like this. I wonder how they can be in business...

We were sat at a table along the wall. Shortly after receiving our drinks, the a/c kicked on and it was blowing directly on us. Even the table cloth was blowing. We asked our server to turn it off or down or offered to move and she said “no worries” it would turn off shortly. Well shortly meant 10 solid minutes and it came on again in another 15 minutes and ran it course … 4 times. Thankfully we had our jackets as it was 61 degrees outside so we wore them our entire meal. The server, who seemed angry and no personality, could have cared less. We ordered drinks, 2 tidbit appetizers, soups and house lo mein noodles. Food was just so-so, but the noodles were awful and lukewarm warm at best. How does anyone screw up a noodle dish? Either we were there in the middle of the day and kitchen was uninspired, or the noodles were old, or we chose the wrong dishes. We expected SO much more all around. Service was slow and after eating we sat there so 15-20 minutes before the server cleared the table. I do NOT...

I usually LOVE this place and have gone back a zillion times for the crazy roll, Mai tais and many other things. Have been wanting to order a sushi boat for ever because the concept is so cool to me. Now I know it's chefs choice which is why I had an open mind and I did try all of these and enjoyed about half of them but it just seems crazy to me that this is what they give you? For reference it was $41 I believe (sushi boat for 2). I was expecting it to be on a boat for starters, as pictured in the menu, and was hoping for a little more taste and variety. Maybe this is normal for sushi boats because like I said it was my first one but I was pretty disappointed and won't be getting another one. Other than this experience I would give the restaurant a higher rating for sure. Was torn between 3-4 stars bc of how much I love the place but how sad I was...