White Horse Tavern — Restaurant in Harpers Ferry

Stopped in on August 4, 2024 after tubing. We had approximately fourteen in our group and were told that the check could only be split four ways, according to how we sat at the tables. Okay, inconvenient, but no problem...we can venmo. We placed our orders and I specifically ordered an adult beverage, French onion soup and Crab cake sandwich with fries. The restaurant had three servers that I noticed, including ours waiting on four groups also including our group. Our server only had one other table in addition to our group. My drink and soup came out. Shortly thereafter, the entrees arrived in "waves," as the server could only carry so much at a time. However, she asked those who were had begun eating if they needed anything and if their food was okay and then disappeared. Three of us still did not have our food. We assumed she was getting it. We were wrong. Most of our party was nearly finished eating by the time we were able to flag her down to ask why we still didn't have our food. She was shocked and ran to the kitchen. She blamed them for "choosing to make fresh crab cakes" at that moment. Another order waiting was a "special order"...he had simply requested "no onions on his burger! The food eventually came out and she stated that she had "rushed it through" as though we should be grateful, but frankly I was upset because 12 other people were now waiting on me to eat. And the "special order burger?" He got his AFTER I finished my food!!! Of course there was mandatory gratuity on the total for the...

We're out of towners, didn't know where to eat. We stayed at adjoining hotel to the restaurant. Asked desk person where a good place to eat was, we didn't know,it was there, and he said this place. Group of five people, five people completely satisfied. Wings... Come by the fives, they were big and good. Couple of 1/2# burgers were ordered medium rare, they came out perfect. If you want K,M,M you will have to ask for it. We don't use it in restaurants and was shocked not to have it because we forgot to say to not put it on. A pasta dish was ordered with shrimp, they were huge shrimps and covered the oval dish. A crab cake meal was ordered as well and consumer liked it very much and that says alot beings she's from southern Maryland, home of the crab cake (but not the king). And finally, my boy ordered a strip steak, the small one, not sure what happened, but it came to the table cold as did the fries. Server took it back, about 10 minutes later brought out a big cut of ribeye, like better than 1-1/2 inches thick and hot fries, lots of hot fries! Nice gesture for the error for sure. He was quite appreciative. Oh yeah, the side dish of crab mac n' cheese that was ordered with a burger... Da Bomb! Thanks for a pleasant dining experience... In a Tavern none the...

There is so much sadness here. The film stop the most bland vanilla milkshake that has probably been served in the history of vanilla milkshakes. The photocopied kids menu cropped so that many of the instructions are incomplete — but they don’t matter because the restaurant doesn’t give out crayons with them anyway. (Mind you, you must request silverware with your meal as well, should you attempt to order more than finger food.) The bounciness of the cheeseburger patty — you may want to use a sharp knife, if they have utensils that day. The lack of availability of any beer on tap, at least when I went, depriving you of any remotely decent option given the bland choices for bottles. Oh, speaking of bland, try the chicken on the Cobb salad!

There are a few saving graces. The corkscrew curly fries were a memorably pleasant twist, pun intended. Our server meant well. And the bread with the crab dip tasted appropriately bread-like.

But so much is so awry here. Even the flimsy restaurant sign dangling loosely in front of the fireplace made it seem like the sign just wanted to call it quits. This is one White Horse that should not be saddled. Let it roam free into the West Virginian wilderness so that a new stallion or mare can grace...