Fat Frank’s Pizza — Restaurant in Hartford

I ordered lunch today from the Slice app. My order was supposed to arrive at the latest by 12:06. It arrived at 12:39. My sandwich came with mayo on it (not listed as an ingredient on the menu for a roast beef grinder) and when I called to complain they told me "the menu changed and I called you and you only said no onion". He wouldn't replace the sandwich and told me to call his boss at 5PM. I also ordered a Greek salad and I received a regular salad instead. This was my first time ordering from here and I will never order from this restaurant again. This is really disappointing customer service. Edited to add: I also received an aluminum foil ball of feta cheese which makes my salad a Greek salad I guess?...

It was late night and me and a friend stopped in to grab a single slice. Behind the counter was an "employee" barefoot and sitting on the counter (health code violation?) It took forever to get 2 slices which DEFINITELY were not fresh. The pepperoni was tossed on with some fresh cheese put on top to disguise the fact the pizza was old. The fries weren't bad but the ketchup bottle was suss as were the few people coming in to pick up orders. The one good thing was the inspirational decor on the mirror "dream until your...

Was traveling through, checked into my room and asked the front desk for someone that delivers. She gave me a menu, I called and missed their cut off for delivery by a minute...oh well. I went and she gave me another menu and there was no answer from that one. I Google places that deliver and Fat Frank's popped up. I called spoke with a very nice gentleman and he told me it would be 45 minutes and it was exactly that. The food is delicious... It arrived hot. It's one of the best pizzas I've ever had. Thank...