Piolin 2 Restaurant @Franklin — Restaurant in Hartford

So our normal spot was closing early today so we opted to go here since we ordered from there before It was me & my husband & our toddlers We ordered two meals & an extra plate of rice which we normally do when we order out then share our plates with the boys. I had water to drink & my husband had juice.

So we ate then asked for the bill I Our waiter brings the emv but she already has it rounded up with her 25% tip added on which was strange (why not allow us to add it in after we’ve made our payment) and our bill seemed way more then we ordered but we continued to pay. Soon as the receipt came out of the emv she didn’t hand it over to us. She just walked away with it so me & my husband then talk about how strange she was acting. When we get to the car we sit & talk about how strange she was acting & how come our meals were so expensive then normal.

So I go back into The moment I walk back in you could see in her face she wasn’t happy to see me I asked to please speak to her She told me she’s busy I should wait (mind you it wasn’t even busy they were literally two tables in there which weren’t hers) so I waited

She then came over & asked me what I wanted I told her I would like a print out of our meal please we want to go over it. She said why I told her “we feel we paid extra then we normally do” She walked away left me there for a while Then eventually came back with a receipt I looked through it then took it back to my husband & we were made to pay for meals we did not have.

I went back into and showed her this she was very much annoyed by me & rudely asked me “So what do you want your money back” I was puzzled by her question how does she expect us to pay extra $30 and on top of the 25% tip she gave herself!!!

Never again are we going there

If we had not noticed how many other people does she do this to and get away with it!!

That’s dam right stealing!!!!

Not even an apology or that it was a mistake She was hoping to get away with it cause she was able to open the register & give us our...

Came in Saturday night November 12 around 6:45/7 before a show. I’ve been getting take out here for years but decided to actually come in and I soon regretted it.

They ran out of chicha morada. We ordered lomo saltado I asked for it to come extra jugoso. My partner asked for bistec a lo pobre and asked for it medium rare. The guy assured us the food would come that way. Red flag 🚩 #1: he didn’t write ✍🏽 anything down & I had a feeling he would just put in the food orders & forget to put in the details. We ordered 2 mojitos and it took a while for them to come- he didn’t even bring them, the bartender did. The mojitos were actually good. Our food came and I was right about him not writing down any details. My lomo saltado was dry, my partners steak was well done and very dry. His platano was not even ripe or ready to be cooked we could tell it was still green. It was hard and didn’t taste good. We tried on multiple occasions to get his attention to fix this - he gave us a “one moment” gesture 👆🏽With his finger - but never ever once came to check on us when we waved him down. The older woman was near us and we tried waving her down - she actually walked faster away from us to act like she couldn’t hear us. It wa getting late and we had a show to catch so we had no choice but to eat this food….. we watched as our male server seemed overwhelmed and confused pacing between the delivery orders and then randomly cleaning tables then back to other customers. He seemed like he didn’t know what he was doing. They seem to focus more on their take out than the ppl actually dining in.

He finally came to take our plates - my partner said the platano was horrible - the guy cut him off and said “listo yo le digo al chef” and didn’t let my bf finish - we were going to talk about the entire poor experience but the server seemed like he just wanted to get out of there. He could’ve offered another platano or at the very least an apology. He needs more training. Will...

The food was amazing! We got a #1, #32, a noodle dish and fried rice.

They give you some dipping sauce, green sauce is not spicy at all, the yellow sauce was supposed to be a lil spicy (it wasn't, more like tangy), the red sauce is spicy. Our favorite was the yellow sauce. All of them were flavorful and bangin'.

My dish had a lemon sauce that honestly was the best and paired lovely with the seafood. The side that wasn't fried in the 3 sectioned dish was lightly cooked in a lemon sauce that was to die for but I can't handle the texture, it was too close to raw for my liking on the fish. But it WAS delicious.

The steak tips was in a soy sauce situation that was sweet and really really good. The fried rice was probably the best I've ever had, including Chinese restaurants. The pasta with that flat pancake looking thing is actually a HUGE piece of chicken. It's a pesto pasta situation and I loved that it tastes like pesto. Not just a suggestion of flavor and oil.

Honestly the amount of food for the price was insane, we got so much food for a decent price.

This was the first time any of us had Peruvian food. The waitress was really kind in giving us a recommendation on what we might like (and she was right, it was the steak, rice, and fries) and she was really kind in answering all my questions about what it was exactly we were eating. Lovely lady.

The food was so good, 1000/10 recommend eating here. They only have street parking but when we went, there was plenty of...