Subway — Restaurant in Hattiesburg

I went to get lunch today and I was greeted amazingly however when it was time to place my order the frontline worker asked me what I wanted this is how the encounter went. Worker: what can I get for you? Me: a 6 in ham sandwich on wheat Worker: what type of bread Me: wheat? Worker: would you like any cheese? Me: yes, pepper jack and I’d like it toasted Worker: would you like it toasted? Me: smirks yes, pepper jack, toasted. Worker: *shakes her head and mumbles under her breath *

At this point I noticed that she’s also on the phone while taking my order. She has her phone propped up on the food station ( I’m sure that’s contamination) with her ear buds in. This explains why I’m constantly having to repeat myself… regardless she continues my order and I attempt to explain to her we got off on the wrong foot and that I was simply frustrated that I kept having to repeat myself. Her response was well in fast food places people need to understand that they may have to repeat themselves sometimes and while I do understand that and don’t have an issue with that, I shouldn’t have to repeat myself several times because you’re choosing to have a phone conversation while doing your job. She was very passive aggressive while serving me. I asked for her name she told me Amber however there was no name tag visible. My receipt says served by 6408 and is time stamped at 2:14 pm...

Came here earlier today 4/2/2025 and the Manager here SUCKS!!!!! She is literally stealing company time and money watching the employee work like a dog & wouldn’t help her while she had a line out the door and cars lined around the drive thru. Idc if you’re a manager or not you’re supposed to help your employees & that girl was working BY HERSELF! Meanwhile, the manager was standing in the lobby doing NOTHING!!! And would not help her!!!...

A black lady who work here on night shift is very rude to customers, Everytime I come pick up my order she is very aggressive with me and talk to me all crazy . You can check the cameras today of what happen . The manager didn't tell the employee to shut up running her mouth talking crazy to a customer . So management here must not do their job when they let their employees talk to customers...